Clinical Intake Sales Specialist

Next STEPS Worldwide•McKinney, TX

10d•$60,000•Onsite

About The Position

Next STEPS Worldwide is a rapidly growing, mission-driven outpatient healthcare organization providing psychological, therapeutic, and nutrition services for all populations across the lifespan — from infants as young as 3–4 months to our platinum (geriatric) years. With 30+ locations across Texas , our multidisciplinary model delivers truly individualized, whole-person care. We are seeking a Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking) to join our onsite intake team in McKinney, TX. As a Care Navigator at Next STEPS Worldwide, you will guide infants, children, adolescents, adults, and geriatric clients toward the right care through a consultative, sales-driven intake process. You will play a vital role in ensuring all clients receive compassionate, high-quality care. Your voice will help families and individuals feel understood, supported, and confident as they take their first step toward healing. This is not a traditional call center role. This is a relationship-based, consultative, sales-driven phone position where you guide clients to the right care at the right time.

Requirements

Sales-driven with a heart for service
Confident and compassionate on the phone
Goal-oriented and motivated by performance
Organized and detail-focused
Comfortable working with all age populations
Professional, emotionally intelligent, and persuasive
1+ year sales, intake, healthcare, or phone-based experience preferred
Strong communication skills
HIPAA knowledge preferred

Nice To Haves

CRM/EMR experience a plus

Responsibilities

Serve as the first point of contact for individuals, parents, caregivers, and families.
Conduct detailed, individualized phone assessments.
Educate clients on psychological, therapy, and nutrition services.
Use consultative sales skills to convert inquiries into scheduled intakes.
Match clients with the best-fit provider and service.
Meet and exceed weekly and monthly conversion goals.
Document interactions accurately in CRM/EMR systems.