Clinical Doc Intake Specialist

SOLVENTUMSan Antonio, TX
23hHybrid

About The Position

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You’ll Make in this Role As a Clinical Documentation Intake Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Requirements

  • High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution AND one (1) year of experience in healthcare billing or back-office support.
  • Knowledge of wound management principles, clinical documentation requirements, and medical terminology.
  • Knowledge of U.S. healthcare billing rules and regulations.
  • Knowledge of the post-acute market, including Home Health Agencies, Skilled Nursing Facilities, and Wound Care Centers.
  • Previous experience with inbound and outbound calls.
  • Experience with Microsoft Office applications including Word, Excel, and email.
  • Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Nice To Haves

  • Knowledge of KCI systems and procedures (preferred for internal candidates only).

Responsibilities

  • Communicating internally and externally to obtain missing documentation required for placement and/or billing, including outreach to home health agencies, patients, hospitals/facilities, and physicians.
  • Managing documentation intake workflows to support continuity of operations and timely processing.
  • Meeting production expectations aligned to departmental priorities while sustaining critical service level agreements (SLAs).

Benefits

  • Solventum offers many programs to help you live your best life, both physically and financially.
  • To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
  • Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.
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