Clinical Intake Coordinator

ABBOTT HOUSE • Village of Irvington, NY

24d • $62,000 - $65,000

About The Position

Responsible for the coordination and intake process for all incoming clients at Article 29i and Article 31(MHOTRS) Clinic. Must have exceptional customer service, ensuring that clients receive a positive intake experience. Will also coordinate, participate, and provide expert/professional clinical guidance in treatment team meetings concerning mental health issues and behavior management.

Requirements

• MSW required, LMSW preferred (LMSW Clinical Hours Offered)
• Minimum of 5 years of clinical experience in child welfare, with a strong understanding of child welfare and child protective services.
• Proficiency in diagnosis and familiarity with Evidence-Based Models.
• Experience working with Electronic Health Records (EHR) and general IT systems.
• Strong clinical, communication, and presentation skills, with the ability to facilitate meetings.
• Valid NYS Mental Health Provider License required.
• Bilingual (Spanish & English)—proficient in both written and oral communication.
• Passion for working with children and families from diverse cultural backgrounds.
• Ability to thrive in a fast-paced environment, demonstrating excellent time management and multitasking skills.

Responsibilities

• Conduct Intake Evaluations, including initial psychosocial assessments and related documentation, for adults and/or children.
• Initiate contact with patients and relevant external sources to gather necessary clinical and demographic information.
• Provide ongoing support and guidance to clients throughout the intake process, ensuring a smooth transition into services.
• Schedule, track, and participate in family and interdisciplinary team meetings to provide mental health and educational updates.
• Coordinate with case planners, caregivers, and service providers, actively participating in Quarterly Treatment Plan Reviews and completing related documentation.
• Maintain accurate and up-to-date clinical records and progress notes in compliance with program, ACS, OCFS and OMH mandates.
• Complete referral packets and collaborate with the Assistant Director (AD) to determine case assignments.
• Assist with administrative tasks, including verifying and processing co-pays (if applicable), scheduling and following up with clients, and providing front desk coverage as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level