Clinical Intake Coordinator - Murray

Option Care Health-posted 5 days ago
$17 - $27/Yr
Full-time • Entry Level
Murray, UT
5,001-10,000 employees
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This team member will play a critical role in the patient intake process, as well as, help triage phone calls, review lab results and medical documentation from referring providers, upload and complete orders in our EMR to send to our providers for clinical review, assist with patient assistance and free medication patients, and be available for coverage in our infusion clinic.

  • Uploads/completes initial referral order from specialist/provider in EMR
  • Provides excellent customer service to all referral sources and patients
  • Is responsible for triaging patient phone calls regarding clinical questions/follow up
  • Helps assist with the intake process including but not limited to: reviewing fax/order, adding patient to EMR, accurately uploading order and creating primary/secondary medication cards
  • Reviewing labs and results with patients, accessing LabCorp and other systems
  • Following standard of practice regarding documentation of needed information prior to patient being treated
  • Acts as a clinical resource to the patient registration team
  • Obtains and evaluates appropriateness and completeness of initial orders
  • Assist with patient assistance programs, free medication patients and foundations
  • Available for coverage in infusion clinic, when needed
  • Certified Medical Assistant or at least 5 years of medical office experience
  • Basic Medical Terminology and patient facing medical office experience
  • Excellent customer service skills/computer skills
  • Be able to work independently, prioritize and perform detailed work in a fast paced team environment
  • Ability to multi-task between responsibilities and time management
  • Effective communication skills via email, teams, phone, in-person
  • Infusion experience preferred
  • Specialty lines of service experience preferred
  • Medical, Dental, & Vision Insurance
  • Paid Time off
  • Bonding Time Off
  • 401K Retirement Savings Plan with Company Match
  • HSA Company Match
  • Flexible Spending Accounts
  • Tuition Reimbursement
  • myFlexPay
  • Family Support
  • Mental Health Services
  • Company Paid Life Insurance
  • Award/Recognition Programs
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