Clinical Impact Manager

AdaptX, Inc. • Seattle, WA

35d • $110,000 - $130,000

About The Position

AdaptX is searching for a Clinical Impact Manager. This person will utilize their natural curiosity and healthcare fluency to drive data-driven quality improvement as a member of our multidisciplinary Clinical Impact Team. This person will have experience providing patient care, will understand how to operate within a health system organization, and will possess excellent organizational and relationship-building skills. They will thrive in a fast paced, startup environment.

Requirements

• 10+ years of direct patient care experience
• Naturally curious and comfortable using data to drive clinical decisions
• Experience collaborating directly with Attending Physicians and other physician leaders
• Experience working across disciplines to improve patient workflows and patient care
• Appreciation for throughput and other capacity/efficiency issues facing clinical leaders
• Adept user of one or more electronic medical record systems such as Epic or Cerner
• Superior relationship management skills, including the ability to influence and engage executive and clinical leaders
• Highly organized, detail-oriented anticipatory thinker with polished and persuasive written and verbal communication skills
• Excellent problem-solving abilities and a proactive approach to addressing client needs.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively
• Strong ability to operate within a dynamic and sometimes ambiguous environment
• Advanced degree or equivalent experience

Responsibilities

• Interface directly with customers’ clinical and administrative leaders to understand their strategic goals and their improvement opportunities
• Identify and present AdaptX-driven clinical insights and actionable quality improvement opportunities to health system leaders and frontline clinicians
• Train customers’ physician, nursing, and administrative leaders to use AdaptX’s adaptive clinical management system to manage and improve patient care
• Deliver customer-facing presentations to convey AdaptX’s vision, value, and passion for transforming patient care
• Continuously improve the Clinical Impact Team’s processes for serving customers via multidisciplinary collaboration across AdaptX’s clinical and technical team
• Serve as a trusted subject matter expert for new and existing customers, providing change management coaching and serving as clinicians’ primary point of contact
• Continuously monitor customer success and encourage clinician engagement with AdaptX
• Understand client needs and goals, and collaborate with internal teams to develop customized solutions that meet or exceed client expectations
• Proactively identify and address any potential risks or challenges that may impact client satisfaction or project success.
• Collaborate with sales and marketing teams to identify new business opportunities and contribute to the growth of the company's client base

Benefits

• AdaptX offers a comprehensive, industry-competitive benefits package, which includes medical, dental, and vision insurance as well as flexible paid time off.
• The salary range for this role is between $110,000 and $130,000, depending on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 51-100 employees