Clinical Educator - NC

VantiveNorth Charleston, SC
1d

About The Position

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Your role at Vantive In this customer/client facing role, you'll have the opportunity to utilize your critical care nursing experience to provide implementation, education and training on Baxter's Renal product portfolio.

Requirements

  • RN license required.
  • Minimum of five years clinical experience required, preferably in Critical Care or Hemodialysis environment.
  • Must have valid drivers license and acceptable driving record.
  • Must be able to push dialysis equipment, which is on wheels, from one location to another, and be able to lift up to 25lbs in solutions and accessories.
  • Must be able to drive for extended distances and fly for extended timeframes.
  • Requires the ability to travel with appropriate tools and/or resources to perform responsibilities (i.e. laptop computer, projector, ipad, etc).

Nice To Haves

  • Bachelors degree or higher preferred; BSN preferred.
  • Prismax, Prismaflex, and/or Phoenix experience preferred.
  • Requires extensive travel (90%).
  • Strong, demonstrated expertise in product and therapy knowledge

Responsibilities

  • Provide ongoing education for facilities in Hemodialysis, CRRT (Continuous Renal Replacement Therapy) and TPE (Therapeutic Plasma Exchange).
  • Promote product demonstrations during education sessions and document product leads in the current CRM.
  • Document and provide written solutions to recurring problems for client use incorporating use of corporate label approval policies.
  • Develops and uses collaborative relationship to facilitate the accomplishment of business goals with both internal (sales) and external customers.
  • Provides therapy, technical and operation consultation to hemodialysis contract services and hospitals utilizing Baxter Healthcare equipment during post-implementation phases for renal product lines.
  • Conduct on-site customer training.
  • Continuously increase and sharpen therapy and technical knowledge as well as presentation skills.
  • Responsible for being able to conduct in-services on the renal business product line.
  • Responsible for being able to conduct scientific / technical presentations and discussions on renal therapy.
  • Works in a consultative manner with customers and in collaboration with other renal business team members.
  • Prioritize accounts based on need and return on investment.
  • Prepare weekly calendar updates.
  • Effectively meets or exceeds customer needs; builds productive customer relationships; takes responsibility for customer’s satisfaction and loyalty.
  • Account Management - Collaborate with the sales team and Renal Clinical Education Coordinator to prioritize account education.
  • Coordinate and manage resources to provide necessary customer service.
  • Track and analyze progress.
  • Manage budget and expenses, adhere to company policies and communicate effectively with corporate and field personnel.
  • Maintain a positive, proactive approach to problem solving.
  • Keeps current with developments and trends in Extracorporeal Therapies.
  • Assist sales and marketing management with special requests by acting as a member of a task force.
  • Provide sales marketing management with field updates and competitive information.
  • Participates in sales meetings.
  • Assumes responsibility of turning in all required written reports on a timely basis.

Benefits

  • Vantive offers comprehensive compensation and benefits packages for eligible roles.
  • Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
  • Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.
  • The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.
  • The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.
  • We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
  • Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.
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