Clinical Educator, Ambulatory

Mass General Brigham•Newton, WA

1d•Hybrid

About The Position

Mass General Brigham Medical Group, Inc. is a not-for-profit organization focused on patient care, research, teaching, and community service, striving for exceptional care. The Mass General Brigham Medical Group is a system-led entity delivering high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients. They offer primary care, specialty care, behavioral and mental health, urgent care, outpatient surgery, endoscopy, imaging, cardiac testing, and infusion across Massachusetts, New Hampshire, and Maine. The organization is seeking a full-time, 40-hour Clinical Educator to join the Mass General Brigham Medical Group team. This hybrid role is primarily onsite, involving rounding across primary care and specialty practices in the MetroWest Region (approximately 30 ambulatory practices) during standard practice hours to provide hands-on education, training, and real-time clinical support. When not rounding, the Clinical Educator has the flexibility to work remotely. The Clinical Educator is a key member of the Education and Training Team, supporting clinical staff such as nurses, medical assistants, orthopedic technicians, athletic trainers, and phlebotomists. The role involves collaboration with a multidisciplinary team of 15 educators and partnership with operations and ancillary departments to standardize training, implement best practices, and ensure equitable support across all Medical Group regions. This highly visible and autonomous position serves as a trusted resource, rounding with new and experienced staff, observing workflows, and developing targeted education based on real-time needs. It is suited for an experienced clinical professional who values collaboration, continuous improvement, and education in a dynamic environment.

Requirements

Bachelor's Degree Nursing required
Registered Nurse [RN - State License] - Required
Clinical nursing experience 3-5 years required

Nice To Haves

Master's Degree Nursing preferred
Health training or educator experience 2-3 years preferred
Epic Experience strongly preferred

Responsibilities

Design and develop educational programs and curricula tailored to the needs of clinical support staff, covering clinical procedures, patient care protocols, technological advancements, and regulatory compliance.
Conduct educational sessions, workshops, and in-service training to enhance clinical staff knowledge, skills, and competencies, utilizing various teaching methodologies and resources.
Facilitate orientation programs for new clinical hires, supporting their introduction to ambulatory policies, procedures, and standards of care.
Organize and promote continuing education opportunities for clinical staff, encouraging ongoing professional development, and facilitating access to relevant training resources.
Evaluate and assess the clinical skills and competencies of clinical staff, providing constructive feedback and collaborating with management on individual development plans where needed.
Ensure clinical staff compliance with healthcare regulations, accreditation standards, and best practices through education, training, and audits.
Work collaboratively with leadership, department heads, and other healthcare professionals to align educational initiatives with organizational goals and quality improvement efforts.
Maintain accurate records of educational programs, attendance, evaluations, and staff competencies, providing reports as required by regulatory bodies and ambulatory administration.