Clinical Education Manager, Sales Training PASCAL, TMTT
About The Position
Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care. Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families. As a PASCAL Sales Training Manager, you will be responsible for developing and leading the execution of PASCAL clinical and technical sales training programs, including lab-based and case-based training.
Requirements
- A bachelor’s degree in related field and a minimum of eight (8) years of previous related medical device and/or clinical experience, or equivalent work experience based on Edwards criteria
- Related sales training/clinical education experience in Medical Device industry experience
Nice To Haves
- A master's degree in related field and a minimum of six (6) years of previous related medical device and/or clinical experience, or equivalent work experience based on Edwards criteria
- A willingness to travel up to 50% (includes car, air, overnight)
- Experience in echo cardiography or equivalent work experience based on Edwards criteria
- Prior successful experience as a trainer in clinical and/or sales role
- Mitral & Tricuspid structural heart experience
- Industry experience strongly preferred
- Excellent facilitation and presentation skills
- Proven successful project management skills
- Demonstrated ability to conceive, develop and implement training and field adoption strategies, convert these into tactical roll-out plans and deliver results with a specific emphasis on market strategy and new product launches.
- Understanding of related aspects of sales training processes and/or systems
- Proven expertise in MS Office Suite and related systems
- Excellent written and verbal communication skills and interpersonal relationship skills including consultative, influencing, and relationship management skills
- Ability to work well in a multi-cultural environment and matrix organization.
- Ability to relate to physicians, nurses, and senior-level healthcare managers
- Excellent problem-solving and critical thinking skills
- Extensive knowledge and understanding of Edwards policies, procedures, and guidelines relevant to clinical education
- Extensive understanding of cardiovascular science
- Extensive understanding of cardiovascular anatomy, pathology and physiology
- Extensive understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
Responsibilities
- Develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training.
- This is a subject matter expert Clinical Education Manager for Commercial Sales Training TMTT Team
- Own execution of Clinical and/or Imaging Specialist training, including sign-off on for clinical certification
- Create and contribute to training efforts, including content development, for further development of the new hire field training program
- Measure effectiveness of programs through post-meeting survey instruments, field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions
- Provide SME support for cases
- Collaborate with management team to ensure training objectives are met with consistency and in compliance with the sales training strategy
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
