Clinical Director - Outpatient Mental Health Services

Ellie Mental Health - 246 • Los Angeles, CA

1d • Hybrid

About The Position

This role is designed for an experienced clinical leader who wants to build something meaningful - driving growth, shaping culture, and enhancing patient care, not simply managing schedules or caseloads. The Clinical Director sets the standard for the clinic and leads through systems, supervision, and people development. The Clinical Director is the senior clinical leader for a newly launched, locally owned outpatient mental health clinic. This role is designed for an experienced clinician-leader who wants to build culture, set clinical standards, and lead through people and systems-not carry a heavy caseload. You will have full accountability for clinical quality, supervision, and therapist performance, while partnering closely with the Franchise Owner on sustainable growth and clinic operations. As the Clinical Director, Outpatient Mental Health Services at Ellie Mental Health's new locally owned and operated clinic in the San Fernando Valley, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. The Clinical Director leads a clinic of approximately 10–14 outpatient therapists, providing clinical leadership, supervision, and operational oversight while maintaining a light caseload (8–10 clients). Client care supports, rather than competes with, your leadership responsibilities. Your success will be measured by the strength of your team, clinical quality, compliance, and the overall operational and financial health of the clinic. Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country. Ellie was proudly built on the mission to destigmatize mental health and remove barriers to care. By minimizing administrative burdens, we empower therapists to focus on what matters most: supporting their clients.

Requirements

• Independently licensed in California (LCSW, LMFT, or LPCC)
• Demonstrated experience supervising licensed and pre-licensed clinicians
• Prior leadership experience in an outpatient mental health setting
• Strong working knowledge of California supervision and employment practices
• Proven ability to hire, develop, and retain high-performing clinical teams
• Comfortable managing risk and leading in a fast-paced growth environment with evolving priorities and high accountability
• Growth-minded and continuous improvement focused, with a genuine commitment to Ellie’s mission and values
• Comfortable using EHR systems and Microsoft 365

Responsibilities

• Set and uphold clinical standards across the clinic, ensuring ethical, compliant, high-quality care
• Lead supervision strategy for licensed and pre-licensed clinicians in compliance with BBS requirements
• Serve as escalation point for complex clinical cases and ethical concerns
• Provide clinical supervision for licensed and pre-licensed clinicians in compliance with California BBS requirements
• Maintain accurate supervision documentation, hour tracking, and compliance records
• Lead individual supervision and peer consultation focused on quality, growth, and accountability
• Hire, onboard, and develop a values-aligned, high-performing clinical team
• Coach clinicians through performance expectations, productivity standards, and professional development
• Address performance issues compassionately and decisively, including coaching plans, PIPs, and terminations as needed, in alignment with CA employment law and Ellie policies
• Partner with Franchise Owner and Ellie Mental Health corporate team, as needed, to ensure sustainable clinic performance through appropriate caseload expectations and clinician utilization
• Monitor clinic workflows to minimize administrative burden on clinicians
• Response promptly and professionally to client, clinician or stakeholder concerns
• Lead community outreach and referral-building efforts in partnership with the Franchise Owner and consistent with guidance from Ellie Outreach Team
• Collaborate with Ellie Marketing and Outreach teams to support clinic visibility and reputation
• Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
• Assess ongoing development and training needs and conduct ongoing training as needed
• Hold staff compassionately accountable for meeting performance expectations
• Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
• Utilize creativity in interventions to help clients achieve and exceed goals
• Prepare and submit individual documentation for each session per company guidelines and protocol
• Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
• Collaborate with franchise owner and Ellie Corporate team to implement all required policies and procedures
• Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner

Benefits

• Competitive base salary
• Performance-based annual bonus tied to clinic health, quality, and team outcomes
• Health, dental, vision insurance
• 401(k)
• Paid time off and paid company holidays
• Flexible hybrid work structure aligned with clinic and supervision needs designed to support sustainable leadership
• Comfortable and fully furnished clinic offices

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees