Clinical Coordinator - Inpatient Care Management, Full Time, Allentown Campus

St. Luke's University Health Network•Allentown, PA

1d•Onsite

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Inpatient Care Management Clinical Coordinator is responsible for planning and coordinating daily clinical operations and guiding the inpatient care management staff for a hospital or a region (up to 3 campuses). Facilitates communication between the interdisciplinary team and inpatient care managers. Functions as a professional role model, staff resource, and campus liaison to promote adherence to care management policies and procedures. Works collaboratively with the Regional Director of Inpatient Care Management to promote effective discharge planning and care coordination.

Requirements

Must meet one of the following qualifications: Registered Nurse with current license to practice in the state of Pennsylvania or New Jersey (depending on work location).
Bachelor's Degree in Nursing preferred, ACMA Certification preferred.
OR Master’s Degree in Social Work (MSW) required if working in Pennsylvania.
Current license to practice social work (LSW or LCSW) required if working in New Jersey.
If applicant does not hold a current NJ SW license, must sit for licensure exam within one 1 year from date of hire.
If St. Luke’s acquires a campus by acquisition and grandfathers current case managers without either of the above degrees, an exception may be made on a case by case basis
Three to five years’ experience in acute care case management including inpatient discharge planning and complex care coordination.

Nice To Haves

Bachelor's Degree in Nursing preferred, ACMA Certification preferred.

Responsibilities

Supports Regional Director in maintaining and supervising daily unit operations, care management rounds, training and competency.
Actively works with the regional director to monitor and improve metrics specific to the care management team, such as LOS and readmissions.
Acts as a liaison between interdisciplinary team to facilitate the discharge planning process.
Monitors daily staffing for assigned campus or campuses, assuring adequate coverage and adjusting caseloads as necessary.
Assists with staff education activities (i.e. orientation, competency, skill reviews, mandatory in servicing), and staff auditing activities.
Provides input to Director regarding staff performance.
Takes active role in performance improvement initiatives for care management processes.
Maintains responsibility for own professional development through active participation in in- services and/or continuing education programs.
Participates in identifying care management team needs and supports team goals and objectives that contribute to the growth of the care management program.
Provides timely escalation of issues to Regional Director.
Assists with maintenance of departmental records for administrative and regulatory issues.
Carries active caseload assignment based on campus and needs of care management team.
Other related duties as assigned