Clinical Content Specialst

Health Catalyst
5dRemote

About The Position

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Clinical Content Specialist Team: Vitalware Content Location: US Remote Travel: none anticipated This position is currently not eligible for visa sponsorship The Clinical Content Specialist will be responsible for addition and maintenance of the data sources in the Vitalware by HealthCatalyst product. The timely update of coding, reimbursement and regulatory information is used by to help healthcare systems identify revenue opportunities, improve profitability, and ensure compliance with regulatory guidelines.

Requirements

  • Ability to read and write.
  • Intermediate to advanced computer and keyboard skills.
  • Strong attention to detail.
  • Understands the importance of accuracy.
  • Advanced problem-solving and analytic skills.
  • Willing to research data that may be unfamiliar to ensure content and any assigned codes are accurate.
  • Able to work independently and address objectives without direct supervision.
  • Strong customer service and communication skills, i.e., able to handle and resolve issues or objections diplomatically and respectfully.
  • Flexible and comfortable in a fast-paced working environment
  • Required: GED equivalent of high-school diploma.
  • Required: 1-2 years working in an office environment performing duties similar in nature to those of this position.

Nice To Haves

  • Current coding certification from the American Health Information Management Association (AHIMA) or the American Academy of Professional Coders (AAPC) preferred
  • Preferred: High-school diploma and evidence of periodic continuing education since graduation
  • Preferred: 3+ years working in an office environment performing duties similar in nature to those of this position.

Responsibilities

  • Monitors various websites and other data sources and validates receipt of all available data required to meet client expectations. Examples include but are not limited to the Center for Medicare and Medicaid Services (CMS) and Medicare Administrative Contractor (MAC) websites for new and updated Transmittals, MLN Matters® articles, Proposed and Final Rules, and other proprietary information.
  • Reviews websites of device manufacturers to add or update the Device Dataset with catalog numbers, product numbers, Healthcare Common Procedure Coding System (HCPCS) codes, Global Trade Item Number (GTIN) and United Nations Standard Products and Services Code (UNSPSC) codes.
  • Initiates testing scenarios, evaluates the results and takes necessary action to resolve discrepancies or ambiguities, as needed.
  • Seeks guidance from immediate manager or team members as necessary to ensure proper application of HCPCS, GTIN or UNSPSC codes.
  • Collaborates with other team members to identify opportunities for improving overall Departmental performance.
  • Participates in continuing education activities to maintain and advance professional skill set.
  • Adheres to company-wide and departmental policies and procedures.
  • Respond to client queries within team guidelines.
  • Meet guidelines to ensure content is uploaded and available as required for each type of content.
  • Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
  • Adhere to and comply with the organizations Acceptable Use Policy.
  • Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.

Benefits

  • Our team enjoys a remote-first work environment, flexible PTO, a professional development stipend, and meaningful opportunities for career growth and development.
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