Clinical Consultant, Hospital Solutions

Fresenius Medical Care • Baltimore, MD

22h • Onsite

About The Position

The Clinical Consultant plays a key role within the Sales and Marketing organization, focusing on maintaining and improving customer relationships and enhancing revenue in select existing and new accounts. This individual requires a strong clinical background and understanding to develop a Center strategy. Essential qualities include a proven track record in customer relations and the ability to build and execute strategic plans. The role involves collaborating with sales partners to develop customized product and therapy solutions, provide training on equipment and therapies, and perform market development throughout the opportunity cycle. The consultant will also conduct prospecting and demand generation activities by serving as a therapy thought leader at clinical forums, scientific seminars, and other professional settings, seeding market awareness and building relationships with key influencers. They will understand market dynamics, act as a trusted advisor to patients by providing technical expertise and comprehensive therapy knowledge, and partner with Value Streams to support commercialization and launch of new products. Additionally, the role supports the development and deployment of training programs for patients, nurses, physicians, and internal stakeholders to maximize understanding and adoption of products and therapies, and assesses clinical environments to implement improvement plans that optimize patient outcomes and operational performance.

Requirements

• RN Required
• 5+ years of sales and/or 5+ years of Clinical Education in the dialysis industry
• Very strong interpersonal skills
• Self-starter, energetic, with an infectious, positive, can-do attitude
• Located for easy and short travel to target accounts
• Ability to physically cover and maintain regular face to face contact with customers over a large geographic area
• Extensive travel up to 85% by automobile, train or airplane is often necessary to cover the assigned territory and includes overnight stays
• Must reside within assigned territory
• Lifting requirements of up to 75 lbs. necessary

Nice To Haves

• BSN Preferred
• B.S./B.A. or equivalent Preferred
• MBA Preferred

Responsibilities

• Collaborate with assigned sales partner(s) to develop customized product and therapy solutions
• Provide training on equipment and therapies
• Perform market development throughout the opportunity cycle
• Conduct prospecting and demand generation activities by serving as a therapy thought leader at clinical forums, scientific seminars, and other professional settings
• Seed market awareness and build relationships with key influencers, including patient advocates, Fellows, physicians, and nurses
• Understand market dynamics, keeping up-to-date on latest competitor information and advantages
• Act as a trusted advisor to patients by providing technical expertise, demonstrating in-depth workflow understanding, and applying comprehensive therapy knowledge
• Partner with Value Streams to support commercialization and launch of new products
• Assist in the training labeling process and deploy marketing programs such as Experience the Difference
• Supports development and deployment of training programs for patients, nurses, physicians, and internal stakeholders to maximize understanding and adoption of products and therapies
• Demonstrate key product and therapy features and link them to customer and patient needs, providing technical guidance to support clinical and business initiatives
• Assess clinical environments and collaborate with staff to implement training and improvement plans that optimize patient outcomes, operational performance, and adoption of therapies
• Maintain clinical competency through nephrology literature, meetings, products and services and their clinical application
• Apply deep, extensive therapy knowledge to provide insights on clinical outcomes, protocols, and procedures
• Assessment of facilities and implementation of a plan for training and continued improvement utilizing holistic account principles and business models
• Incorporate knowledge of nursing demands and facility productivity
• Ability to interact with and motivate nursing staff ancillary staff as well as mid-level and senior level leadership to accomplish common goals
• Mentoring of Clinical Educators to improve knowledge base and facilitation of the consultative process
• Assist in quality improvement and instruction on managing patient outcomes
• Work collaboratively with assigned area and regional account executives to develop strategic account planning and targeting; to ensure teamwork and proper allocation of nursing resources
• Effectively train and motivate nursing staff to be successful trainers
• Effectively train nursing staff on therapy concepts and practical applications
• Ability to communicate regulations and policies (National, Regional, and Facility)
• Plan and implement regional educational sessions as necessary (basic, advanced) for nurses

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees