Clinical Concierge (Medical Assistant/X-ray Technician)

Cottage Health • San Luis Obispo, CA

1d

About The Position

Cottage Medical Group seeks a Clinical Concierge (Medical Assistant/X-ray
Technician) for their CMG Cottage Urgent Care-San Luis Obispo-Foothill
Plaza department responsible for registering, collecting payments, rooming,
assisting the provider and clinical staff with care and treatment, discharging,
and following-up with patients. It is the role of the Clinical Concierge to
companion patients and their "secondary guests" through the entire experience to
maximize clinical excellence, reduce treatment times, and maximize the patient
experience; before, during, and after the patient visit. The Clinical Concierge
is responsible for assisting the provider with front office and back-office
duties in the outpatient management of patients on a rotating basis.

Cottage Health is a leading acute care hospital system, located on the central
coast of California, widely known for our superior patient care, innovation,
medical research and education. Our health system operates primarily in Santa
Barbara, Ca, since 1888, and consists of three acute care hospitals, a
Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system.
Our mission is to serve the central coast communities with excellence,
integrity, and compassion. Every day we touch thousands of lives in many
different ways, resolute in our mission to put patients first. We take pride in
helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are
considered solely based on their qualifications, without regard to race, color,
ethnicity, religion, age, gender, transgender, gender expression and identity,
national origin, ancestry, disability, sexual orientation, marital status,
military status or any other classification protected by law. This policy
applies to all aspects of the relationship between Cottage Health and an
applicant or employee. Cottage Health is committed to upholding
discrimination-free hiring practices.  We strive to cultivate an environment
where exceptional people bring diverse perspectives and find belonging, support
and connection to their work.
Any Cottage Health applicants who require assistance or reasonable
accommodations during the application process may request the need for
accommodation with the Recruiter.

If you're already a Cottage Health employee, please apply on this link
[https://eglz.fa.us2.oraclecloud.com/fndSetup/faces/deeplink?objType=IRC_RECRUITING&action=ICE_JOB_SEARCH_RESP] only.

Requirements

• Graduate of an accredited Medical Assistant program or 2 years of equivalent work experience and successful completion of an X-ray Technician program.
• Valid California X-ray Technician (limited scope) certifications in all of the following areas: Chest, Extremities, and Torso-Skeletal. American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers
• Knowledge of urgent care medical specialty.
• Knowledge of medical terminology.
• Knowledge of electronic medical record, preferably Epic.
• Basic computer/email skills.
• 1 year of experience as Medical Assistant or equivalent, including previous experience with an electronic health record and phlebotomy.
• Experience using an electronic health record.

Nice To Haves

• Ability to perform phlebotomy and administer injections.
• 3 years of X-ray Technician (limited scope) experience in a clinic or other healthcare setting.
• Experience using an electronic health record.

Responsibilities

• Variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude.
• Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees