Clinical Concierge Medical Assistant (MA-C) - Occupational Medicine

MultiCare Health System • Federal Way, WA

1d • Onsite

About The Position

Indigo Urgent Care, a MultiCare Company, is a leading urgent care provider in the Pacific Northwest, known for its people-centered approach and over 400,000 5-star reviews. With over 40 clinics across Washington and Idaho, and virtual care services, Indigo aims to modernize healthcare by making it simpler, friendlier, and more accessible. This Clinical Concierge Medical Assistant position, located in Federal Way, WA, is a full-time (1.0 FTE) day shift role, Monday-Friday, within Occupational Medicine. It offers an opportunity to expand your healthcare role by performing clinical tasks and coordinating patient care within the MA-C license scope. You will work collaboratively with your team to ensure optimal healthcare outcomes and patient experiences, providing excellent patient customer service and clinic management assistance.

Requirements

• Washington State Medical Assistant-Certified (MA-C)
• Washington State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Washington State Medical Assistant-Certified (MA-C) license within 45 days of hire
• For Idaho State: Current CMA certification by AAMA, NHA or NCCT
• For Idaho State: WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire

Nice To Haves

• Minimum one (1) year experience in physician's office or other medical facility

Responsibilities

• Collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
• Create and provide a safe and supportive environment for patients

Benefits

• $2,500 sign-on bonus for qualified external candidates
• Tuition assistance program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)
• Competitive health care coverage (medical, dental, vision, life)
• 403(b) retirement plan with employer contribution
• Growth and advancement programs
• Health and wellness programs
• Paid time off
• Volume incentives
• Customer experience bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed