Clinical Concierge Medical Assistant (MA-C) - Urgent Care

MultiCare Health System•Silverdale, WA

1d•Onsite

About The Position

Indigo Urgent Care, a MultiCare Company, is a leading urgent care provider in the Pacific Northwest, known for its people-centered approach and over 400,000 5-star reviews. With over 40 clinics across Washington and Idaho, and virtual care services, Indigo aims to modernize healthcare by making it simpler, friendlier, and more accessible. The company values innovation and team member input, focusing on patient care in the communities it serves. This Clinical Concierge Medical Assistant position is based at the Silverdale urgent care clinic and is a 0.9 FTE role with a day shift schedule of 8 am-8 pm (3 x 12-hour shifts). The Clinical Concierge Medical Assistant role offers an opportunity to expand healthcare involvement by performing clinical tasks and coordinating patient care within the MA-C license scope. This position requires high collaboration with the team to ensure optimal healthcare outcomes and patient experiences, and involves supporting the unit through excellent patient customer service and clinic management assistance.

Requirements

Washington State Medical Assistant-Certified (MA-C)
Washinton State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued.
Current BLS Certification or may be obtained through an in-house training program, depending on assignment
Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire
Washington State Medical Assistant-Certified (MA-C) license within 45 days of hire.
Current CMA certification by AAMA, NHA or NCCT
WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment

Nice To Haves

Minimum one (1) year experience in physician's office or other medical facility preferred

Responsibilities

You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
You will create and provide a safe and supportive environment for patients

Benefits

$2.50/hour Indigo Premium on top of base rate for all hours worked
$1.75/hour X-Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X-Ray
$1.25/hour Weekend Differential for staff who work weekend shifts
Extra Shifts and Float incentives awarded when applicable
Monthly Indigo Incentive Program, with a payout rate of up to $300/month
Excellent, robust benefits including a variety of medical, dental, and vision coverage plans to fit your needs with generous employer-paid contribution, life insurance, and short- and long-term disability
Additional Total Rewards including a variety of retirement savings plans
Career growth focuses on leadership pathways, mentor/preceptor opportunities, and tuition reimbursement program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)
Generous paid time off, including time off for extended illness and wellness program to support work/life balance, including dedicated mental health coaching and services
Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other.
No patient panels.
Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff.
Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.
comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.