Clinical Center Associate II
About The Position
✨ Be the Heart of Our Patient Experience! ✨ Are you organized, friendly, and thrive in a fast-paced healthcare environment? We’re looking for a detail-oriented Clinical Center Associate II to keep our Ambulatory Services - Transplant & Cellular Therapy unit running smoothly. In this role, you’ll be the welcoming face and steady hand behind the scenes—answering calls, assisting patients and visitors, managing clinic schedules, and accurately recording physician orders. You’ll help guide patients through their visits, handle co-pay collections with care and professionalism, and collaborate closely with a supportive care team. Working in a confidential, supervised setting, you’ll play a vital role in ensuring exceptional service, seamless operations, and a positive experience for everyone who walks through our doors. If you enjoy being at the center of it all and making a meaningful impact every day, this could be the perfect fit for you! 🌟 The starting hourly rate for the Clinical Center Associate II position is $24.39 which includes a comprehensive benefits package.
Requirements
- Medical Office Assistant Associate’s degree and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
- Associate’s degree and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
- High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
- High School diploma or High School Equivalency Diploma and the equivalent of four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
- High School diploma or High School Equivalency Diploma and the equivalent of three (3) years of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).
- NOTE: Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.
Nice To Haves
- The ideal candidate will have prior experience in customer service, medical scheduling or secretarial support, and healthcare environments.
- Candidates should also demonstrate excellent written and verbal communication skills and be proficient in Microsoft Office applications.
Responsibilities
- Answering calls
- Assisting patients and visitors
- Managing clinic schedules
- Accurately recording physician orders
- Guide patients through their visits
- Handle co-pay collections
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
