Clinical Case Manager

Saint James Health•Newark, NJ

About The Position

The Clinical Case Manager will be responsible for ensuring patients receive the necessary medical, psychological, and social support required for optimal health outcomes. This position requires excellent care coordination, strong patient advocacy skills, and a deep understanding of HIV care management.

Requirements

A minimum of two (2) years of experience working with HIV-positive patients or in a related healthcare field.
Bachelor's degree in Social Work, Nursing, Public Health, or a related field is preferred
Bilingual proficiency in Spanish is preferred to serve a diverse patient population.
Experience using electronic health record (EHR) systems, particularly EPIC and CHAMP Systems, is preferred.
Case management certification (e.g., CCM, CMC) is preferred
Strong communication, organizational, and interpersonal skills.
Ability to work effectively in a team environment and independently.
Knowledge of HIV care, treatment protocols, and community resources is essential.

Responsibilities

Conduct comprehensive assessments of HIV-positive patients to identify their medical, emotional, and social needs.
Develop individualized care plans that address the patient's specific needs and ensure continuity of care.
Coordinate care with healthcare providers, specialists, social services, and community resources to optimize patient outcomes.
Provide education and counseling to patients about HIV, treatment options, medication adherence, and health maintenance.
Advocate for patients to ensure access to necessary medical services, support programs, and resources.
Monitor patients' progress through regular follow-up visits and make adjustments to care plans as needed.
Maintain accurate and up-to-date patient records using EPIC and CHAMP Systems.
Collaborate with the multidisciplinary care team to ensure holistic, patient-centered care.
Address any barriers to care, such as transportation, housing, or financial challenges.
Participate in ongoing training and professional development opportunities.