Clinical Case Manager

Georgetown University • Lexington, MA

2d • Hybrid

About The Position

Georgetown University is seeking qualified applicants for the permanent 12-month position of Clinical Case Manager (Staff Clinician). Reporting to the CAPS Clinical Director, responsibilities include developing, implementing, monitoring, and staffing all aspects of a higher education clinical case management system. The clinical case manager will work closely with Georgetown University staff clinicians, Student Outreach and Support (SOS) staff members, and other staff and faculty to identify and assess higher risk students. The clinical case manager will provide brief intervention and/or bridged clinical care as needed while securing appropriate referrals for students requiring a higher level of care. Excellent interpersonal skills and experience in mental health consultation, including the ability to develop strong working relationships, positively represent counseling services across diverse communities and interact effectively with both healthcare professionals and nonprofessionals regarding student mental health concerns. Additional duties include, but are not limited to:
Perform triage, clinical assessments, brief intervention/bridged care, referral services and follow-up to students presenting with a wide range of mental health needs
Offer crisis intervention and risk assessment for students presenting with risk to self or others
Partner with university and local first responders in facilitating emergency mental health evaluations
Develops and maintains a community resource database across Georgetown University campus networks, serving as a referral source for resources that address various student needs
Establish and foster collaborative relationships with emergency departments, psychiatric inpatient units, and HLOC step down programs across DC
Maintain confidentiality of student information based on ethical and legal guidelines
Provide general consultation to faculty, staff, students, other university offices, and family members who may be concerned about a student’s well-being or mental health
Participate in various committees, advisory groups, and mental health/wellness coalitions
Performs related duties as required
Work Interactions
The Clinical Case Manager (CCM) reports to the Clinical Director of the Counseling and Psychiatric Services (CAPS). The CCM plays a central role in managing and providing bridged clinical care to students experiencing complex mental health concerns and mental health crises. The CCM will collaborate with other CAPS clinicians, Student Outreach and Support (SOS) staff, University staff and faculty, and community-based mental health providers. They will also participate in Care Team and Threat Assessment meetings involving student concerns and issues related to the University’s policies and procedures.

Requirements

• Master’s degree in social work
• Must possess clinical licensure with the District of Columbia Department of Health (LICSW)
• Two years post-graduate experience in providing mental health clinical case management/care management with complex systems.
• Excellent clinical skills and ability to make sound analytical/diagnostic determinations
• Demonstrated ability to provide high quality work without close supervision
• Proven track record establishing and maintaining effective working relationships both within the university and with outside agencies.
• Excellent verbal and written communication skills

Nice To Haves

• Experience working in a college/university environment
• Community-based psychiatric experience

Responsibilities

• Perform triage, clinical assessments, brief intervention/bridged care, referral services and follow-up to students presenting with a wide range of mental health needs
• Offer crisis intervention and risk assessment for students presenting with risk to self or others
• Partner with university and local first responders in facilitating emergency mental health evaluations
• Develops and maintains a community resource database across Georgetown University campus networks, serving as a referral source for resources that address various student needs
• Establish and foster collaborative relationships with emergency departments, psychiatric inpatient units, and HLOC step down programs across DC
• Maintain confidentiality of student information based on ethical and legal guidelines
• Provide general consultation to faculty, staff, students, other university offices, and family members who may be concerned about a student’s well-being or mental health
• Participate in various committees, advisory groups, and mental health/wellness coalitions
• Performs related duties as required

Benefits

• Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.
• You can learn more about benefits and eligibility on the Department of Human Resources website.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees