Clinical Case Manager II

D A Blodgett-St Johns•Grand Rapids, MI

About The Position

The Clinical Case Manager II provides intensive targeted and coordinated planning, linking, training and advocacy support to youth ages 0-18 and foster families to preserve placement. The focus of services is to stabilize the child(ren) who is/are experiencing significant emotional and/or behavioral regulation issues leading to consideration of residential treatment OR to facilitate their discharge from residential treatment. The Clinical Case Manager is responsible for ensuring children and foster families are assessed, monitored, and engaged in a service plan designed to enhance stability, wellness, and growth. This includes facilitated referrals for and monitoring of behavioral health or other therapies for the child, information, skill building and support for foster parents, and coordination with education and other community systems. As caseload permits, this level II position also assists with therapy and case management cases in the Behavioral Health Team. The EFC Clinical Case Manager II reports directly to the Clinical Treatment Coordinator.

Requirements

Master’s degree required in Social Work, Counseling, Psychology, or Marriage & Family Therapy.
License to practice mental health therapy in the State of Michigan. If temporary or limited licensed, must be completing steps towards full license.
Acceptance of supervision to improve engagement and case management skills.
Must possess a strong knowledge of child development and be trauma informed.
Training and the ability to provide effective individual, family, and group therapy skills. The ability to assess the implement crisis intervention skills and safety plans. Possess a knowledge of community resources and support for children and families, and the skills necessary to facilitate and encourage positive change towards treatment goals.
Ability to facilitate group meetings.
Valid driver’s license, good driving record and adequate insurance with a care available always.
Basic computer skills with knowledge of Microsoft Outlook and other software programs.
The ability to articulate ideas and prepare written reports and correspondence that are of a high professional standard, are grammatically correct and are timely.
Ability to collaborate with school, department of health & human services, behavioral health, and medical health personnel.
Become familiar with and agree to abide by the related agency policies.
Ability to be self-directed and autonomous while also operating as an interdisciplinary team.
Ability to work in a high stress and unpredictable environment.
The ability to work with a variety of clients and staff of differing socio-economic, cultural and ethnic backgrounds.
a personal commitment to the agency’s mission and values as demonstrated in service delivery.

Nice To Haves

Knowledge related to foster and adopted children and families is preferred.

Responsibilities

Provide services to a maximum caseload of eight EFC-authorized children, according to an Initial Service Agreement (ISA)
Complete monthly face-to-face contact expectations with families based on level of care.
Complete Clinical Pathways screening process for assigned children.
Screen and assess for behavioral health or other service needs, facilitate referral for necessary services, and help to remove barriers to service access and engagement.
Able to meet clients and their foster families in non-traditional settings, (i.e. client’s home or public place that can accommodate privacy) during hours that meet the family’s needs.
Maintain weekly contact with the assigned Behavioral Supports Specialist (when applicable) to support his/her role in achieving the child’s goals of improved and appropriate behavioral, emotional, social, and/or educational functioning.
Work collaboratively with foster care staff, agencies, programs, services, and individuals who have important roles in the child’s life situation. Communicate with each service provider to monitor a child’s progress in treatment or other services and assure coordination of all services to the child. Coordinate and collaborate with the educational system, maintaining regular contact with the child’s school.
Provide information, skill building opportunities and support to Foster Parents to increase their confidence and capacity caring for the unique needs of the child(ren) in their home.
Identify and analyze any identified issues in services, school and/or the foster home and develop a plan of response; engage foster care staff, service providers, foster parents, school personnel and others as necessary to facilitate successful resolution.
Participate in weekly team/peer meetings and at minimum monthly individual supervision with demonstrated ability to implement feedback from supervisor.
Participate in 24-hour system of crisis intervention and support, including detailed information to access after-hours support; assist with safety planning; assure on-call staff have relevant and up-to-date information to assure appropriate and effective response.
Convene and facilitate Care Coordination sessions as necessary, but no less than monthly.
Facilitate Initial Service Agreement with all involved persons and agencies no less than monthly.
Provide recommendations regarding changes in level of care.
Complete all necessary initial documentation and quarterly reports according to agency, accreditation, contract, licensing, and other regulatory stands by due dates.
Attend and testify, as requested, at all court hearings on assigned cases. If a youth is placed in an Enhanced Shelter Home, clinical case manager will do the following:
Participate in weekly ESH call and provide updates on placement efforts.
Maintain daily phone or email contact with caregivers and youth.
Conduct a minimum of two face-to-face visits with the caregiver and youth per week.
Complete a safety plan for both the youth and the caregiver within 72 hours of admission to an ESH, documenting the plan on the Initial Safety Plan Form.
Complete Assessment Report, which includes individual youth caregiver safety plans, by day seven and weekly thereafter
Implement designated portion of the service agreement.
Create and maintain a schedule with assigned children and families; provide schedules to assigned EFC CCM.
Communicate with assigned EFC CCM to each case at least weekly to discuss goals, progress and/or concerns specific to each case. Contact Clinical Treatment Coordinator and EFC CCM with any urgent safety or service concerns.
As needed by Behavioral Health team and based on capacity, clinical case manager will service Home-Based, Case Management, and Outpatient cases from network 180. When this occurs, the following tasks will need to be completed:
Meet monthly unit expectations for assigned level of care.
Complete intake forms, interim plan, assessment, individual plan of service, service plan reviews, and discharge summaries by contractual due dates.
Complete progress notes within 7 days of service delivery
Utilize a variety of therapeutic treatment models, skills, and interventions that best fit a client’s individual needs and/or family’s needs based on your level of training. A preference should be demonstrated towards the use of evidence-based therapies (i.e. Applied Behavior Analysis, Cognitive Behavioral Therapy, Motivational Interviewing, and Dialectical Behavior Training).
If contacted during business hours, therapist would assess and complete a crisis screen for safety planning and/or potential hospitalization. Additionally, therapist would be expected to occasionally assist with covering on-call during afterhours when there are unfilled weeks on on-call schedule because of vacancies.
Complete agency required expectations such as timesheets and mileage reimbursement by required deadlines. Additionally, the case manager should keep Outlook calendar up to date with client appointments.
It is expected that the case manager will work at least 40 hours per week.
Will complete a minimum of 24 child and family training hours per calendar year. Other responsibilities shall include those set forth in agency personnel policies as amended.