Clinical Care Coordinator (ATC) - Twin Cities Orthopedics

Revo Health•Burnsville, MN

23h•Onsite

About The Position

The Clinical Care Coordinator performs a variety of patient care and administrative responsibilities to support patients and providers. This is a full-time position working Monday-Friday out of our Burnsville and Eagan locations. Certified Athletic Trainer (ATC) experience preferred. The schedule for this position is as follows: Monday: Administrative time, Burnsville OR Eagan Tuesday: Eagan Clinic, Approx. 7:00am - 5:00pm Wednesday: Administrative time, Burnsville OR Eagan Thursday: Burnsville Clinic, Approx. 7:00am - 5:00pm Friday: Administrative time, Burnsville OR Eagan Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: Prepare, stock, and clean exam room Room patients, obtain medical history and prepare for exam Maintain an efficient, organized clinical flow Assist with documentation of patient data into electronic health records system Prep for injections, change dressings, apply durable medical equipment, , and remove sutures/staples under provider direction Application and removal of casts and splints Ensure coding requirements are followed during entry of patient information Provide patient educational materials Assist with collection and processing of specimens Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider Assist Providers in procedure room with injections and minor procedures Assist with medical supply inventory and ordering Screen patient calls and respond to patient in a timely manner. Document all phone messages in the patient’s electronic chart Provide communication and liaison between providers and patients Schedule patient appointments, surgeries, and diagnostic tests. Obtains referral and/or authorization requirements per insurance guidelines. Provide follow up to patient inquiries, contacting provider as necessary Process mail and correspondence Coordinate the transmission and acquisition of patient records Maintain Physician schedule, communicating changes appropriately Additional functions may include: Prep for clinics - gather and verify pertinent patient information; compile patient medical data. Build Physician schedule and maintain scheduling template Transcription or medical scribing Assist physician with legal practice, etc. Assist in office with faxing/mail/forms for PCC team members working remotely Coordinate and complete patient paperwork/forms Manage tasks in the EMR by appropriately routing and completing them in a timely manner Coordinate on-call consults, rounding, follow-up, etc. Able to support multiple specialties Any and all other duties as assigned

Requirements

High School diploma/GED or equivalent required
Understanding of medical terminology, anatomy, and physiology strongly preferred
Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred
Administrative or medical office experience preferred
Transcription experience required, where applicable
Customer service experience

Nice To Haves

Certified Athletic Trainer (AT-C) or equivalent experience preferred

Responsibilities

Prepare, stock, and clean exam room
Room patients, obtain medical history and prepare for exam
Maintain an efficient, organized clinical flow
Assist with documentation of patient data into electronic health records system
Prep for injections, change dressings, apply durable medical equipment, , and remove sutures/staples under provider direction
Application and removal of casts and splints
Ensure coding requirements are followed during entry of patient information
Provide patient educational materials
Assist with collection and processing of specimens
Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider
Assist Providers in procedure room with injections and minor procedures
Assist with medical supply inventory and ordering
Screen patient calls and respond to patient in a timely manner. Document all phone messages in the patient’s electronic chart
Provide communication and liaison between providers and patients
Schedule patient appointments, surgeries, and diagnostic tests. Obtains referral and/or authorization requirements per insurance guidelines.
Provide follow up to patient inquiries, contacting provider as necessary
Process mail and correspondence
Coordinate the transmission and acquisition of patient records
Maintain Physician schedule, communicating changes appropriately
Prep for clinics - gather and verify pertinent patient information; compile patient medical data.
Build Physician schedule and maintain scheduling template
Transcription or medical scribing
Assist physician with legal practice, etc.
Assist in office with faxing/mail/forms for PCC team members working remotely
Coordinate and complete patient paperwork/forms
Manage tasks in the EMR by appropriately routing and completing them in a timely manner
Coordinate on-call consults, rounding, follow-up, etc.
Able to support multiple specialties
Any and all other duties as assigned