Clinical Care Coordinator
The Council on Recovery•Houston, TX
•Hybrid
About The Position
The Clinical Care Coordinator provides direct clinical services and supports individuals at the point of entry into care. This role combines care coordination, walk-in engagement, and counseling services to ensure timely, appropriate, and effective behavioral health care. The position requires strong clinical skills, flexibility, and the ability to engage clients in a fast-paced, client-facing environment.
Requirements
- Master’s degree in counseling, Social Work, or a related field required
- Current licensure or eligibility for licensure in the State of Texas (e.g., LPC-Associate, LPC, LCSW, LCDC)
- Strong interpersonal and client engagement skills
- Ability to work effectively in fast-paced, client-facing environments
- Knowledge of community resources and systems of care
- Commitment to trauma-informed and culturally responsive care
Nice To Haves
- Experience in behavioral health and/or substance use treatment preferred
- Experience with intake processes, care coordination, or crisis response strongly preferred
- Ability to balance clinical responsibilities with access-to-care functions
- Strong organizational and documentation skills
- Team-oriented with a collaborative approach
Responsibilities
- Provide care coordination services, including screening, referral, and linkage to appropriate treatment and support services
- Collaborate with internal teams and external partners to ensure continuity of care
- Assist clients in navigating systems of care and addressing barriers to treatment
- In coordination with agency leadership, conduct outreach to referral partners to build and maintain strong relationships, including routine follow-up and expression of appreciation to support ongoing collaboration and referral engagement.
- Respond to walk-in clients with timely, compassionate, and professional support
- Conduct brief screenings and needs assessments to identify appropriate services
- Facilitate immediate connections to services, including crisis support when needed
- Provide direct clinical services, including assessment, diagnosis, treatment planning, and counseling
- Deliver individual and/or group counseling using evidence-based practices
- Maintain accurate, timely clinical documentation in accordance with organizational, state, and federal requirements
- Participate in ongoing training related to clinical interventions and evidence-based practices
- Apply training and newly acquired skills to service delivery
- Participate in clinical supervision and consultation as required
- Comply with all organizational policies, procedures, and confidentiality requirements, including HIPAA and 42 CFR Part 2
- Participate in team meetings, case staffing, and organizational initiatives
- Support data collection, reporting, and outcome measurement activities as assigned
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What This Job Offers
Career Level
Mid Level
