Clinical Care Assistant

CarePath Injury Centers of Pennsylvania • Philadelphia, PA

7d • $18 - $20 • Onsite

About The Position

CarePath Injury Centers is Seeking Full-Time Clinical Care Assistants for our injury, accident and pain management practice located in Old City Philadelphia, PA.
Who we are: Our mission is to deliver an all-in-one, best in class, therapy centers for those suffering from injuries, accidents and pain related conditions.
Who We are Looking for: We are looking for detail-oriented Clinical Care Assistant who is passionate about helping those in need and creating a welcoming environment. You will work closely with the medical professionals in the office and will be responsible for patient check-in, confirmation calls, following-up on now shows, acquiring and uploading paperwork into patients charts, and other administrative tasks. In addition, you will Someone who is an effective communicator, reliable, and eager to learn/adapt will do well in this role. We are looking for those open to traveling within the city to a few of our clinic locations including: Old City Philadelphia, NE Philadelphia, Port Richmond, and Germantown.
Someone who has a bachelor's in a health-related field is highly preferred.
Bilingual in English and Spanish is welcomed!

Job Details include:
As a Clinical Care Assistant you will create a welcoming environment for patients and greet them when they walk in
This role offers an opportunity to work in a dynamic healthcare environment where your skills and dedication will positively impact the lives of our patients
Responsible for maintaining knowledge of a variety of the field's concepts, practices
Responsible for patient check-in and paperwork, check-out and scheduling within our EHR system
Responsible for following up with patients due to no-shows, cancellations, etc.
Daily responsibilities include answering and directing phone calls, scheduling patients in the EHR system, retrieving patient records, calling for PIP or case status updates, making detailed notes in the appointments of our EHR system, obtaining patient records, following sanitary protocols, cleaning up exam rooms/main office area as needed, etc.
Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members
Responsible for helping grow the patient base and practice through exceptional care & service
Effectively communicating with office staff members, and with supervisors
Learn & execute documentation standards for different providers
Learn & execute sterilization protocols, injection prep
Learn how to operate a fluoroscopic c-arm machine
Learn how to oversee patients during the rehabilitative exercises in-office
Other duties that arise as the office needs

Requirements

• Ability to learn office operations from front desk to patient clinical care
• Familiarity with EHR systems
• Ability to learn and operate an EHR (Electronic Health Records System)
• Ability to effectively communicate with in-office personnel, patients, and other company members
• Ability to take and follow direction from supervisors
• Must have reliable, car transportation and be able to commute regionally in philadelphia, PA on a daily basis (old city, NE Philly, Port Richmond, Germantown)
• Team oriented attitude with willingness to support our clinical team and learn various aspects of the office
• Background check authorization & required documents must be completed prior to onboarding
• Candidate must reside in Pennsylvania

Nice To Haves

• Bachelor's degree in health related field, preferred
• Knowledge of treating patients in the injury and accident space preferred
• Bilingual in English and Spanish preferred but not required

Responsibilities

• Creating a welcoming environment for patients and greet them when they walk in
• Maintaining knowledge of a variety of the field's concepts, practices
• Patient check-in and paperwork, check-out and scheduling within our EHR system
• Following up with patients due to no-shows, cancellations, etc.
• Answering and directing phone calls
• Scheduling patients in the EHR system
• Retrieving patient records
• Calling for PIP or case status updates
• Making detailed notes in the appointments of our EHR system
• Obtaining patient records
• Following sanitary protocols
• Cleaning up exam rooms/main office area as needed
• Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members
• Helping grow the patient base and practice through exceptional care & service
• Effectively communicating with office staff members, and with supervisors
• Learn & execute documentation standards for different providers
• Learn & execute sterilization protocols, injection prep
• Learn how to operate a fluoroscopic c-arm machine
• Learn how to oversee patients during the rehabilitative exercises in-office
• Other duties that arise as the office needs

Benefits

• PTO Package
• Paid Company Holidays
• Consistent Schedule Mon-Fri
• Healthcare Stipend
• Opportunity to work in and grow with a growing company in the healthcare industry

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level