Clinical Assistant - Part-time Tues, Wed, Sat

Integrative Emergency Services•Dallas, TX

3d•Onsite

About The Position

The Clinical Assistant at Key Medical Care performs administrative and clinical duties under the direction of a licensed healthcare provider. This non-exempt position helps facilitate rounding and documentation for the providers and assists with patient and family communication. This particular role will be part-time with desired availability for Tuesdays, Wednesdays, and Saturdays. Primary location(s) will be Royse City (75189) on Tuesdays and Dallas (75228) on Wednesdays and Saturdays.

Requirements

High School diploma or GED equivalent
Valid Texas Driver’s license
Must have reliable transportation
Excellent analytical, organizational, and verbal/written communication skills
Detail orientation
Ability to manage multiple priorities with varying levels of complexity.
Strong customer service orientation
Proficiency with MS Office applications and the internet
Ability to read, write and speak English proficiently
Knowledgeable of and maintains HIPAA standards of privacy and confidentiality. Ability to use discretion appropriately and maintain confidentiality
Strong listening skills and ability to show compassion for a diverse patient population and their families.
Ability to effectively present information and respond to questions from groups or patients, center staff, and the general public.

Nice To Haves

Associates Degree
Minimum of two years’ experience in health education, patient navigation, and/or health clinic patient assistance field
Prior healthcare experience
CMA or RMA or willingness to obtain is highly preferred
Bilingual (Vietnamese, Chinese, Arabic and/or Spanish with English) is preferred.

Responsibilities

Obtains history and vital signs, and documents in the electronic medical record system.
Assists in the examination and procedures for patients with provider.
Assists with documentation of dictated patient notes.
Answers telephone calls and messages within the same day.
Monitors labs and X-ray results.
Reviews the providers schedule throughout the day and prior to the start of shift to ensure patient flow.
Participates in performance improvement activities, staff trainings, weekly team huddles.
Reports errors or issues promptly to supervisor.
Maintains security of medical records and patient’s health information according to HIPAA standards.
Communicates orders of medical supplies to the team.
Follows through with customer inquiries, requests and complaints. Forwards difficult and non-routine inquiries or requests to appropriate level for resolution.
Provides occasional work guidance, technical advice, and training staff.