Clinical Assistant

CSU CareersSan Diego, CA
Onsite

About The Position

Are you passionate about supporting student well-being in a fast-paced healthcare environment? The Clinical Assistant plays a vital role in delivering high-quality, student-centered medical care at SDSU’s Student Health Services. Working under the supervision of licensed healthcare professionals, this position blends administrative coordination with hands-on clinical support to ensure efficient clinic operations and a welcoming experience for every student. This role directly contributes to student success by helping students stay healthy, informed, and supported throughout their academic journey.

Requirements

  • High school diploma or equivalent and familiarity with a health care setting or combination of education and experience which provides the required knowledge and abilities.
  • Minimum of one year of progressively responsible professional experience demonstrating administrative and clinical competence, with the ability to successfully perform the duties of the position.
  • Working knowledge of clinic operations, including patient scheduling, reception, exam room preparation, and medical documentation.
  • Understanding of aseptic techniques and proper use of medical supplies and equipment.
  • Ability to obtain and accurately document patient information and support practitioners during clinical procedures.
  • Basic knowledge of medical terminology and ability to follow clinical instructions accurately.
  • Proficiency in maintaining records and entering data into electronic health systems.
  • Strong attention to detail, organizational skills, and ability to perform duties in a timely manner.
  • Effective interpersonal skills with the ability to communicate clearly and sensitively with diverse patients and healthcare staff.

Responsibilities

  • Patient Services: Serve as a primary point of contact for students by coordinating appointments, verifying eligibility, managing check-in processes, and ensuring smooth patient flow throughout the clinic.
  • Clinical Support: Assist licensed healthcare providers by preparing exam rooms, stocking and sterilizing equipment, collecting vital signs, and supporting routine clinical procedures and basic diagnostic testing.
  • Health Records Management: Maintain accurate electronic health records by entering demographic information, scanning documentation, processing medical and insurance forms, and safeguarding patient confidentiality.
  • Clinic Operations: Coordinate provider schedules, respond to daily operational changes, and help maintain an organized, efficient, and welcoming healthcare environment.
  • Student Education & Resource Navigation: Provide information about Student Health Services programs, services available, including Family PACT, and guide students to appropriate campus health and wellness resources.
  • Team Collaboration: Partner with a multidisciplinary staff comprised of health care professionals and participate in campus outreach initiatives to support student health promotion and engagement efforts.

Benefits

  • Generous Time Off : 15 paid holidays, vacation, and sick leave.
  • Retirement : CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
  • Health Coverage : Medical, dental, and vision options at low or no cost.
  • Education Support : CSU tuition fee waiver for employees and eligible dependents.
  • Optional Offerings : FlexCash, life and disability insurance, legal and pet plans.
  • Campus & Community : Access to the library, campus events, employee groups, and volunteer and social activities.
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