Clinical Applications Specialist, X-Ray
About The Position
As a Clinical Application Specialist (CAS) you will deliver clinical and operational expertise by providing excellent education and training support within a specific modality (XR) or product portfolio to clinical end-users. You will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Although part of a Nationwide team, Your territory will be the following: Virginia, West Virginia, Maryland, Delaware GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Requirements
- Candidate must reside in the territory of Virginia, West Virginia, Maryland, Delaware
- Associate’s degree or equivalent and 5+ years of XR technical/clinical industry experience.
- ARRT (R) certification.
- Demonstrated experience working on GE HealthCare XR systems.
- Deep understanding of clinical education training and associated process implementation.
- Demonstrated experience delivering complex information and modifying messaging based on audience.
- Willingness to travel extensively 80+% (4-5 days per week including overnights and some weekends) within the US and Canada via multiple modes of transportation (car, air travel, & train, etc.).
Responsibilities
- Serve as a subject matter expert (XR) and technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward.
- Advance new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (XR) and ongoing training needs.
- Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes.
- Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
- Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives.
Benefits
- GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
