About The Position

As a Clinical Application Specialist (CAS) you will deliver clinical and operational expertise by providing excellent education and training support within a specific modality (XR) or product portfolio to clinical end-users. You will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Although part of a Nationwide team, Your territory will be the following: Pennsylvania, New Jersey, New York GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.

Requirements

  • Candidate must reside in the State of Pennsylvania
  • Associate’s degree or equivalent and 5+ years of XR technical/clinical industry experience.
  • ARRT (R) certification.
  • Demonstrated experience working on GE HealthCare XR systems.
  • Deep understanding of clinical education training and associated process implementation.
  • Demonstrated experience delivering complex information and modifying messaging based on audience.
  • Willingness to travel extensively 80+% (4-5 days per week including overnights and some weekends) within the US and Canada via multiple modes of transportation (car, air travel, & train, etc.).
  • We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Nice To Haves

  • Preferably in Harrissburg area.

Responsibilities

  • Serve as a subject matter expert (XR) and technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward.
  • Advance new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (XR) and ongoing training needs.
  • Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes.
  • Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
  • Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives.
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