Clinical Applications Specialist, Cardiovascular Ultrasound

GE HealthCare

1d

About The Position

As the Clinical Applications Specialist for Cardiovascular Ultrasound, you will drive and execute clinical education training and demonstration strategies. The Clinical Applications Specialist will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Your efforts will impact our customer’s ability to improve productivity, patient care and quality by optimizing their technical & clinical competencies, image quality, workflow, and protocol management.

Requirements

• Associate degree or equivalent and 3+ years of CVUS technical/clinical industry experience; plus 10 yrs ultrasound experience
• Certification and/or diploma.
• Cardiovascular: American Registry of Diagnostic Medical Sonographers (ARDMS) certification in Registered Diagnostic Cardiac Sonographer RDCS or Cardiovascular Credentialing International CCI
• Deep understanding of clinical education training and associated process implementation.
• Demonstrated experience delivering complex information and modifying messaging based on audience.
• Demonstrated experience working on GE HealthCare Vivid product portfolio.
• Knowledge of Healthcare Information Systems, networking and IT.
• Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).
• Must live or be willing to live within the territory (Memphis)

Nice To Haves

• Bachelor’s or Master’s degree
• 5 years clinical experience
• RDCS Pediatric Registry, RDCS Fetal Echo Registry, RDCS or CCI RVT or RVS Vascular Registries
• Strong clinical and technical expertise working on Vivid product portfolio in specialty areas focused on cardiac, vascular, TEE, pediatric, and EP/Cath Lab spaces performing structural heart procedures
• Prior Leadership experience in roles such as Lead Sonographer, Technical Director, Project Manager, and/or Staff Trainer
• Experience in demonstrating products and solutions to a variety of healthcare audiences.
• Entrepreneurial spirit thinking to support customers and commercial teams in defined goal for demonstrations with an understanding of the sales process.
• Excellent analytical and communication skills with the ability to communicate with employee and internal and external customers at all levels.
• Exceptional interpersonal skills.
• Openness to change and process improvement mindset.

Responsibilities

• Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
• Serve as a subject matter expert IN CVUS and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation for CVUS and ongoing training needs.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Embrace and promote adoption of hybrid training delivery mindset for your customer.
• Maintain required well-written pre and post training documentation in conjunction with global guidance.
• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Benefits

• Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
• Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
• GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
• GE HealthCare is an Equal Opportunity Employer.
• Relocation Assistance Provided: Yes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees