Clinical Application Specialist II
About The Position
This Clinical Application Specialist II (CAS) is responsible for implementing, supporting, and optimizing Meditech Electronic Health Records (EHR) systems for the organization. The CAS works with internal and external teams to ensure quality of services, and applications. The focus will be current and future enterprise EHR Platform needs and changes. Will carry out product plans to meet functional and non-functional requirements of business units. Will work to improve existing EHR Service, deploy changes and support end user training. This role will be a key contributor to ensuring the CNS organizational needs are met by the EHR platform. Work is full time and remote. Work at other locations as needed. With traumatic brain injury, life changes in an instant. For us, there is no greater reward than easing human suffering and helping people put their lives back together. CNS helps people with brain injury find hope, independence, and return to a meaningful life - and you play a critical role in their journey. At CNS, we are a community of “Pathfinders” who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment. Please see our moving corporate video, "The Story of Centre for Neuro Skills “at https://youtu.be/Jwqve9gWtEw [https://youtu.be/Jwqve9gWtEw]
Requirements
- Bachelor’s degree from an accredited college or equivalent in a relevant field. Experience will be considered in place of a degree.
- 5 years of experience in clinical application support. Previous experience in a health care setting required.
Nice To Haves
- Experience with Electronic Medical/Health Record (EMR or EHR) Systems interfacing (HL7 version 2 and 4 families) preferred.
- Direct backend systems knowledge and experience with Meditech and Meditech Expanse EHR preferred.
Responsibilities
- Maintains current understanding of emerging technologies aligned to business needs. Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities. Uses newly gained knowledge and skill on the job.
- Identifies long- and short-range projects/plans to drive improvements in areas of assigned responsibility. Partners with IT leadership to align on key strategies and priorities.
- Assists in the production support and maintenance of applications, performing feasibility studies and proof of concepts to evaluate solutions.
- Provides clear communication on approach, status, issues, and risks on a regular basis to manage stakeholder expectations. Uses appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacts with others in a way that promotes openness and trust and gives them confidence in one's intentions.
- Seeks customer feedback regularly to ensure services and support are efficient and effective. Surfaces and identifies repeat problems or service challenges. Crafts and drives improvement plan to close gaps.
Benefits
- Paid time off
- Extended sick leave
- Medical, dental, vision, and life insurance starting the 1st of the month after hire
- Paid holidays including a floating Personal Observance Day
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
