Clinical Application Coordinator

PUEBLO COMMUNITY HEALTH CENTER INCPueblo, CO
3d$23 - $33

About The Position

Clinical Application Coordinator Job Summary: •The Clinical Application Coordinator is responsible for the implementation, configuration, maintenance, and support of the electronic health record (EHR) system and other PCHC applications. This role serves as a liaison between PCHC staff, IT, and Application vendors to ensure optimal system performance and alignment with PCHC workflows. The Coordinator will participate in system upgrades, testing, training, and troubleshooting, and will play a key role in enhancing the quality of care through technology

Requirements

  • Bachelor’s degree in Health or Information Technology related field or a Clinical license/certification; equivalent experience may be considered in lieu of a degree.
  • Minimum of 1 year of experience supporting EHR systems (e.g., Epic, NextGen, eClinicalWorks, Athenahealth) in a healthcare setting. Will consider other experience demonstrating knowledge of clinic workflows, a high level of technical aptitude, problem-solving ability and/or customer service focus.
  • Familiarity with HIPAA, HITECH, and other healthcare compliance standards.
  • Proof of current Flu Immunization is required, during the Flu season November 1 - February 28.
  • Strong understanding of clinical workflows and how they integrate with EHR systems.
  • Ability to analyze, design, and optimize EHR configurations to support clinical and operational needs.
  • Proficiency in troubleshooting application issues and providing end-user support.
  • Excellent communication skills to translate technical concepts into user-friendly language.
  • Ability to manage multiple projects and priorities in a fast-paced healthcare environment.
  • Knowledge of data reporting tools and ability to generate clinical and operational reports.
  • Familiarity with regulatory reporting requirements such as UDS, PCMH, and Meaningful Use.
  • Ability to work collaboratively with cross-functional teams including clinicians, IT, compliance, and administration.
  • Strong documentation and training skills.
  • Commitment to continuous learning and improvement in health IT.

Nice To Haves

  • Experience working in a Federally Qualified Health Center (FQHC) or community health environment preferred.

Responsibilities

  • Serve as the primary point of contact for EHR application support and enhancements.
  • Collaborate with clinical and administrative staff to gather requirements and implement system changes.
  • Configure and maintain EHR templates, forms, workflows, and user roles.
  • Participate in system upgrades, testing, and validation processes.
  • Provide training and support to end users, including new hire onboarding and ongoing education.
  • Monitor system performance and resolve issues in a timely manner.
  • Develop and maintain documentation for system configurations, workflows, and procedures.
  • Assist with data extraction and reporting for internal and external stakeholders.
  • Ensure compliance with data security and privacy regulations.
  • Participate in quality improvement initiatives and support population health management efforts.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Long-Term Disability Insurance
  • Short-Term Disability Insurance
  • Life Insurance
  • 403(b) Tax-Sheltered Annuity Plan
  • Cafeteria 125 Flexible Spending Account
  • supplemental insurances
  • generous paid time off benefits including holidays and personal time off (PTO)
  • The organization also contributes to the employee’s tax-sheltered annuity plan after one year of service.
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