Clinical Administrator / Office Manager

Lighthouse Autism Center•Mishawaka, IN

just now•Onsite

About The Position

Lighthouse Autism Center is seeking a Clinical Administrator to provide office management and administrative support to a team of clinicians and behavior analysts. This role is dedicated to helping children reach their full potential by supporting high-quality, center-based ABA therapy for children with autism. The position is not a typical administrative role behind a closed door; it requires active engagement as the face and voice of the center, greeting visitors (learners, families, community partners), answering calls, and responding to inquiries. The Clinical Administrator will liaise with human resources, insurance, family outreach, facility, and technology teams, support clinical leadership with administrative tasks, and engage with learners.

Requirements

Success in an office management and administrative role
Expert user of MS Office
Proficiency in managing personnel schedules, time keeping records, and inventory of supplies
Additional experience includes human resource liaison and customer service
High school diploma is required
Available to work onsite

Nice To Haves

Relevant experience, especially in the ABA industry and/or as an ABA therapist
Desire to work in a high-energy environment filled with busy children and adults
College degree in health sciences, business, or general administration is preferred

Responsibilities

Complete the daily schedule based on input from Program Managers (PMs) on clinical considerations such as therapist learner assignments
Coordinate with Clinical Director (CD)/PM to finalize daily schedule
Staffing administration, including timecard approval, staff coordination with trainer, etc.
New Hire coordination
Document administration
Client Communication and Coordination
Communicate and facilitate Lighthouse HR policies
Manage building supplies, cleaning, and maintenance
Coordinate building access needs, including staff key fobs, weekend training prep, and opening/closing needs
Plan events including spirit days, holiday parties, and staff appreciation activities
Incident, Injury and CPI reporting
Interaction with learners in support of clinical team

Benefits

Health, dental, and vision insurance
$20,000 life insurance coverage at no cost to you
Employee Assistance Program (EAP)
Employee Referral Bonus program
3 weeks earned Paid Time Off (PTO)
Holiday Pay - 8 days per year
Paid parental leave
Matching 401k after 30 days of employment
A supportive and fun work environment that is dedicated to making a difference in the lives of children with autism
Interaction with learners in support of clinical team