Clinical Administrator I

University of Rochester

1d•Onsite

About The Position

The University of Rochester is committed to its values of equity, leadership, integrity, openness, respect, and accountability, aiming to foster an inclusive and welcoming culture. The Clinical Administrator I role supports administration and management activities within a clinical area or department. This involves performing professional operational and business duties, including managing clinic workflow, monitoring clinical quality outcomes, ensuring patient relations and satisfaction, handling clinic-specific budgets, and coordinating various activities. The position also entails maintaining departmental policies and procedures, preparing and reviewing reports, and supporting the planning and coordination of business operations in alignment with organizational strategic goals. Additionally, the administrator will work on special projects related to clinical operations.

Requirements

Bachelor's degree and 1 year of relevant experience required
Or equivalent combination of education and experience

Responsibilities

Supports administration/management activities by performing professional operational/business duties in a clinical area/department.
Duties may include clinic workflow, clinical quality outcomes, patient relations/satisfaction, clinic-specific budget, and coordination.
Maintains departmental policies and procedures.
Ensures all department reports are prepared and reviewed as needed.
Supports the planning, organization, and coordination of business operations in accordance with strategic goals within the organization.
Works on special projects related to clinical operations as directed.
May provide direction to associate-level staff.
Identifies systems of care that optimize patient access and high-quality services.
Examines processes, makes suggestions, and leads smaller projects related to improvements for clinical operations including quality or patient care.
Participates in workflow development and implementation.
Optimizes provider and staff scheduling templates to promote efficient workflows and patient care.
Recommends workflow improvements.
Works with providers and staff within the department and other departments to coordinate care and identify problems related to access to care for patients.
Performs quality assurance monitoring for activities in area of immediate responsibility, as well as of other areas that affect it.
Partners with central resources to implement best practices.
Uses specific criteria to measure quality, quantity, and timeliness.
May make recommendations for improvements or identify areas needing further attention in conjunction with supervisor.
May provide direction to associate-level staff.
Tracks assets and inventory used throughout assigned area.
Forecasts clinic needs based on patient volumes.
Maintains inventory of office and clinical testing supplies.
Monitors reorder levels and initiates procurement requests.
Gathers, analyzes, and interprets data.
Prepares reports and makes recommendations that may have policy implications.
Collects information and provides department leadership with data for assessing clinical staffing needs.
May be involved in outreach and marketing in conjunction with departmental leadership and central resources.
Works on social media projects and initiatives as needed.
Other duties as assigned.