Clinical Administrative Office Specialist III - Pediatrics Gastroenterology

University of Alabama at Birmingham•Birmingham, AL

71d•Onsite

About The Position

Under minimal supervision; this position serves as a lead to other clerical employees. Provides administrative support for the Division Director and the Gastroenterology, Hepatology and Nutrition and administrative support. Acts as a liaison between GI Division and other departments. Provides general clerical support for the Division as requested for task such as Division calendars and other assigned support projects.

Requirements

Position requires a high school diploma or equivalent.
Four (4) years progressive secretarial experience.
Must: (1) type 50-60 words per minute accurately; (2) demonstrate proficiency in a Windows environment; (3) be knowledgeable of basic math & bookkeeping skills; (4) possess exceptional telephone & customer service skills; (5) Must have excellent grammar and spelling skills.
Must be self-directed / self-motivated; must have good communication and interpersonal skills.
Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.