Clinical Account Executive - Home Health Sales - Remote

UnitedHealth Group•Conroe, TX

4d•Remote

About The Position

Explore opportunities with Elite Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As a Clinical Account Executive (CAE), you will work within a facility or physician's office to coordinate care for all home health or hospice referrals to the agency beginning with the initial referral process. After that initial referral is made, the CAE will continue to coordinate communication regarding the care of all patients being provided care though the home health agency. The CAE is responsible for executing sales strategy of accounts to increase company market share through development and education. If you are located in Conroe, TX, you will have the flexibility to work remotely as you take on some tough challenges. Primary Responsibilities: Coordinates the referral of patients to home health, ensuring that patient choice of the home care services is honored Evaluates patient's suitability for home health upon request from the physician/facility Receives referrals from the physician/facility assigned and sends to the appropriate branch of the home health agency Acts as a liaison between the patient/caregiver and the physician and the home health agency Schedules and coordinates physician follow up appointments when appropriate Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse Communicates to the home health agency any orders or changes that the physician implements Responsible for getting the home health physician orders signed and getting a copy of the orders to the home health agency Follows up to ensure that the original order is mailed or delivered to the home health agency Facilitates/orders DME equipment after obtaining a signed prescription from the physician. Sets up the delivery of the equipment and any special procedures or outpatient services, when applicable Facilitates obtaining the proper physician documentation to meet the home health face to face encounter requirement Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has. The DON or Branch Manager will follow up to ensure that the issues are handled and corrected appropriately Provides educational in-services regarding the services provided by the home health agency to physicians, nurses and other practitioners within a facility/physician office You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Formalized clinical training from an accredited institution
Licensed in the state of practice
Home Health or Hospice experience
Solid computer skills, including Microsoft Outlook and CRM software
Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation
Excellent presentation, negotiation, and relationship-building skills
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Responsibilities

Coordinates the referral of patients to home health, ensuring that patient choice of the home care services is honored
Evaluates patient's suitability for home health upon request from the physician/facility
Receives referrals from the physician/facility assigned and sends to the appropriate branch of the home health agency
Acts as a liaison between the patient/caregiver and the physician and the home health agency
Schedules and coordinates physician follow up appointments when appropriate
Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse
Communicates to the home health agency any orders or changes that the physician implements
Responsible for getting the home health physician orders signed and getting a copy of the orders to the home health agency
Follows up to ensure that the original order is mailed or delivered to the home health agency
Facilitates/orders DME equipment after obtaining a signed prescription from the physician.
Sets up the delivery of the equipment and any special procedures or outpatient services, when applicable
Facilitates obtaining the proper physician documentation to meet the home health face to face encounter requirement
Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has.
The DON or Branch Manager will follow up to ensure that the issues are handled and corrected appropriately
Provides educational in-services regarding the services provided by the home health agency to physicians, nurses and other practitioners within a facility/physician office