Clinical Account Consultant

Health Care Service Corporation•Houston, TX

1d•Remote

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for performing account management functions from the medical management perspective; serving as primary contact for marketing major/national and mid-market accounts specific to presentations for existing and prospective clients, medical issues and questions on medical management programs; serving as liaison between marketing and health care management to analyze data and interpret information in preparation for meetings, site visits, and requests for proposals; and recommending program enhancements to health care management operations based on client feedback. Ability to travel, including overnight stays.

Requirements

Registered Nurse (RN) or Licensed Master Social worker (LMSW) or Licensed Professional Counselor (LPC) with current, unrestricted, valid license in the state of operations.
4 years’ experience in a position which requires understanding/applications of managed care products, e.g. PPO, HMO, and CDHP.
3 years clinical or behavioral counseling experience.
Project management experience including development, implementation and follow-up.
Knowledge of URAC, NCQA, State Department of Insurance and/or standards and accreditation processes of comparable regulatory bodies, i.e. JCAHO.
Organizational skills for maintaining a library of presentations.
Verbal and written communication skills for crafting presentation including developing corporate communications/ presentations.
Business writing skills with ability to build customer relations.
Ability to interact with numerous internal departments and keep abreast of products and service deliverables.
PC proficiency to include Microsoft Applications with emphasis on developing PowerPoint presentations and other presentation formats.
Ability to travel, including overnight stays.

Nice To Haves

Registered Nurse (RN)
Knowledge of HCSC internal product implementation processes and national account delivery model.
Bachelor's degree.
Client-facing experience.
Knowledge of Business Acumen.
Experience in role as strategic clinical consultant or clinical account executive.
Strategic project management experience including development, implementation, evaluation and follow-up.
Knowledge of the Health and Wellness Marketplace and Programming.
Strong organizational skills and the ability to interact with numerous internal departments and keep abreast of products and service deliverables.
Prior experience participating in and supporting RFPs for clients.
3+ years’ experience as a Strategic Clinical Account Consultant/Executive in the Health and Wellness industry.
3+ years’ experience working with large, complex national clients.
3+ years' experience analyzing and presenting clinical information and program performance data and recommended course corrections.
Experience presenting and working with major consulting firms

Responsibilities

Performing account management functions from the medical management perspective
Serving as primary contact for marketing major/national and mid-market accounts specific to presentations for existing and prospective clients, medical issues and questions on medical management programs
Serving as liaison between marketing and health care management to analyze data and interpret information in preparation for meetings, site visits, and requests for proposals
Recommending program enhancements to health care management operations based on client feedback