Clinic Team Lead - Ochsner Health Clinic-Eunice - Full Time

Ochsner Health • Baton Rouge, LA

2d • Onsite

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job leads the daily operations of personnel and processes of assigned clinical department(s) in collaboration with the clinic leadership. Assists in the implementation of policies and procedures required for success and participates in initiatives to improve processes and patient care activities.

Requirements

• High school diploma or equivalent.
• 2 years of healthcare experience.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Knowledge of patient registration and medical terminology.
• Ability to work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability).

Nice To Haves

• Associate’s degree.
• Previous lead or supervisory experience.

Responsibilities

• Coordinates staff performance by collaborating with other team members to allocate labor resources among clinics and monitoring production.
• Monitors patient flow activities.
• Monitors department metric performance.
• Assists in the training, orientation and staff development programs.
• Assists with patient registration tasks when necessary.
• Provides training and mentoring to clinical staff and provides feedback to leader for staff performance evaluations.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees