Senior Team Lead, Clinic

Curana Health•Columbus, OH

18d

About The Position

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The Senior Team Lead, overseeing multiple clinic locations, is responsible for ensuring consistent, high-quality clinical support and operational excellence across all assigned sites. This role serves as the primary liaison between medical assistant teams, clinic managers, and clinical leadership, balancing direct supervision and staff development to optimize patient care and team performance.

Requirements

High School Diploma or equivalent
Previous experience in healthcare administration or management, preferably in a primary care setting.
Strong leadership and interpersonal skills, with the ability to motivate and mentor staff.
Proficiency in healthcare billing and coding processes and knowledge of insurance regulations.
Familiarity with electronic health record (EHR) systems and healthcare IT applications.
Excellent organizational and problem-solving abilities, with attention to detail.
Knowledge of regulatory requirements and standards governing healthcare practices.
Effective communication skills, both verbal and written.
Ability to adapt to changing priorities and work well under pressure.

Responsibilities

Staff Management
Train clinic support staff
Schedule staff shifts and manage PTO requests
Provide ongoing supervision and support.
Foster a positive work environment conducive to teamwork and professional development.
Financial Management
Manage budgets, ensuring efficient resource allocation for engagement events in communities.
Operational Oversight
Ensure smooth clinical operations by coordinating patient flow, appointment scheduling, and room utilization.
Maintain electronic health records (EHR) systems and ensure data accuracy and confidentiality.
Implement and enforce clinic policies and procedures to uphold quality standards and regulatory compliance.
Patient Experience
Monitor patient satisfaction survey distribution and monitoring scoring.
Address patient concerns and complaints in a timely and professional manner.
Coordinate with clinical staff to optimize patient care processes and minimize wait times.
Oversee the implementation of patient education initiatives and preventive care programs.
Ensure clinical support staff are integrated into our community's activities and promote patient engagement.
Regulatory Compliance
Stay updated on healthcare regulations, accreditation standards, and compliance requirements.
Ensure adherence to HIPAA regulations and other privacy laws governing patient information.