Clinic Support Staff

River Valley Counseling•Greenfield, MA

2d•$21 - $22•Onsite

About The Position

This position provides essential secretarial and receptionist support to ensure the smooth operation of a designated River Valley Counseling Center site. Responsibilities include managing client records, verifying insurance, scheduling appointments, handling phone calls, and maintaining a professional front office environment. The role also requires confidentiality, strong communication skills, and the ability to support staff, clients, and administrative functions efficiently. We are actively looking for 2 sites: 120 Maple St. Springfield, MA 55 Federal St. Greenfield, MA

Requirements

High school graduate, with emphasis on secretarial sciences
Minimum six months experience in a computerized office environment; computer literacy required.

Nice To Haves

Bilingual language capabilities a plus

Responsibilities

To provide secretarial and clerical support for the effective operation of the assigned site location.
To coordinate and schedule appointments or meetings, as requested, for the professional staff.
To organize and maintain accurate files and records and to retrieve files as necessary
To answer phone calls promptly and courteously and to take and communicate message accurately

Benefits

A supportive, mission-driven work environment
Opportunities for professional development and continuing education
Competitive benefits package
Collaboration with a compassionate, multidisciplinary team
The chance to make a real difference in our communities
Salary Range: $21 - $21.50
Based on years of experience, level of education, specialty and licensure/certifications. Additional Compensation for advanced education for qualifying positions.
Generous time off benefits for eligible positions
Exclusive employee discounts
Excellent and affordable insurance including health, vision, dental and pet insurance
Mileage reimbursement
403b match
CEU reimbursement