Clinic Supervisor

Sunrise Community Health•Evans, CO

38d

About The Position

Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado. With exceptional providers and convenient locations, we support each patient's journey to wellness and are committed to our community's health and well-being. The Clinic Supervisor is responsible for the day-to-day operations of the front and back operations of the Clinic to meet the needs of providers and patients. Position Summary: With a Quality, Customer First, and Compassionate approach, The Clinic Supervisor will: Team Based Care - Clinical Care Collaboration - work in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health. Provide back-up assistance to clinical support staff. Ensure departmental goals are met including referrals, lab manifest, outstanding order report, VFC/IZ's, Specialty clinic, MA check off sheet completed. Respond to and document patient clinical concerns as appropriate, following CQI concern tracking protocol. Communicate with facility management concerning cleaning, and maintenance issues. Work closely with the Clinic Manager to ensure efficient and consistent compliance with clinical and operational policies and procedures. Pre-Visit Team Based Planning - Review of daily schedule and chart by care team; Documented instructions are written on the schedule, typed into the EHR appointment note, or in the EHR as a flag or clinical list update; Ensure patient visit is more efficient by identifying records from transitions of care are available during the patient visit, results from labs or diagnostic are in the EHR, labs or other services that are not specified in the standing orders protocols. Monitor utilization reports for accountability and access. Ensure effective scheduling to optimize resources and meet patient demand. Ensure patient needs are being appropriately addressed through scheduling and triage. Participate in collaborative projects as designated by CMO and Director of Operations. Participate in planning of CQI measurements. Responsible for recruiting and hiring employees. Maintain staff levels per FTE guidelines. Ensure timely and objective evaluations of direct reports, provide counseling, perform disciplinary actions and terminations, plan/ensure new hire training and staff development and, forward appropriate and complete documentation to HR in a timely manner. Assist in development and completion of new hire training and skills. Review training of current employees. Motivate staff to achieve organizational/departmental goals. Provide regular recognition for achievements. Ensure operations budget is within department/site budgets. Oversee supply ordering.

Requirements

High School Diploma or general education degree (GED)
Associate's Degree in Medical Staff Services Management
Certified Medical Assistant training.
2-4 years related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

Bilingual English/Spanish Preferred

Responsibilities

Team Based Care - Clinical Care Collaboration - work in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health.
Provide back-up assistance to clinical support staff.
Ensure departmental goals are met including referrals, lab manifest, outstanding order report, VFC/IZ's, Specialty clinic, MA check off sheet completed.
Respond to and document patient clinical concerns as appropriate, following CQI concern tracking protocol.
Communicate with facility management concerning cleaning, and maintenance issues.
Work closely with the Clinic Manager to ensure efficient and consistent compliance with clinical and operational policies and procedures.
Pre-Visit Team Based Planning - Review of daily schedule and chart by care team; Documented instructions are written on the schedule, typed into the EHR appointment note, or in the EHR as a flag or clinical list update; Ensure patient visit is more efficient by identifying records from transitions of care are available during the patient visit, results from labs or diagnostic are in the EHR, labs or other services that are not specified in the standing orders protocols.
Monitor utilization reports for accountability and access.
Ensure effective scheduling to optimize resources and meet patient demand.
Ensure patient needs are being appropriately addressed through scheduling and triage.
Participate in collaborative projects as designated by CMO and Director of Operations.
Participate in planning of CQI measurements.
Responsible for recruiting and hiring employees. Maintain staff levels per FTE guidelines.
Ensure timely and objective evaluations of direct reports, provide counseling, perform disciplinary actions and terminations, plan/ensure new hire training and staff development and, forward appropriate and complete documentation to HR in a timely manner.
Assist in development and completion of new hire training and skills. Review training of current employees.
Motivate staff to achieve organizational/departmental goals. Provide regular recognition for achievements.
Ensure operations budget is within department/site budgets. Oversee supply ordering.

Benefits

Generous PTO and Leave Times:
Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)
Health, Medical, and Wellness Benefits:
Medical Insurance
Dental & Vision Insurance
Basic Life & AD&D Insurance
Voluntary Life Insurance
Long-Term Disability (LTD)
FSA Medical Flexible Spending Account
FSA Dependent Care Spending Account
Employee Assistance Program
Financial Benefits:
Competitive 401K Plan
Loan Forgiveness Programs
Referral Bonus
Professional Development:
Tuition and Training Reimbursement
Agency Wide Training
Master Class Subscription
Get Involved:
Employee Recognition Programs
Providers can apply for the State or Federal loan repayment program.