Clinic Supervisor

One GI, LLC • Louisville, KY

3d

About The Position

Ready to grow your skills and love where you work? Looking for a place where you can build your career and be part of a team that actually feels like a team! Lead the Office. Support the Providers. Elevate Patient Care. Job Summary Are you a natural leader with a passion for healthcare excellence? We’re seeking a Clinic Supervisor to oversee daily clinical operations and guide office staff in delivering safe, efficient, and high-quality patient care. In this key leadership role, you’ll serve as the backbone of our physician office—ensuring smooth workflows, supporting providers, and fostering a patient-centered environment. Supervisory Responsibility This role includes direct supervision of clinical and office staff, with responsibility for training, development, and performance management.

Requirements

• High School Diploma or equivalent required. CMA or RMA preferred.
• Strong knowledge of clinical operations, healthcare regulations, and patient safety standards.
• Minimum of 3–5 years of clinical experience, including supervisory or leadership experience, OR 3 – 5 years of clinical experience in a GI office.
• Demonstrated ability to supervise, train, and evaluate clinical staff.
• Basic understanding of physician/staff relationship required.
• Strong leadership skills with the ability to manage workflows, schedules, and performance.
• Commitment to high-quality patient care and continuous quality improvement.

Responsibilities

• Oversee daily clinic operations to ensure efficient, safe, and effective clinical services.
• Maintain medical equipment and proactively identify and resolve clinical issues.
• Perform patient check-in, workups, and new patient history collection.
• Schedule patient appointments and coordinate clinic flow.
• Hire, train, mentor, and evaluate assigned staff to build a strong, high-performing team.
• Provide ongoing coaching through regular feedback, performance reviews, and one-on-one meetings.
• Triage patient phone calls and address patient inquiries with professionalism and care.
• Explain procedures and preparation instructions to patients.
• Escort patients throughout the clinic as needed to ensure a positive experience.
• Prepare examination rooms, including cleaning and restocking of supplies.
• Perform phlebotomy for lab work and complete required documentation.
• Approve prescriptions and communicate with pharmacies as directed by physicians.
• Obtain medication authorizations and support treatment coordination.

Benefits

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI® and earn a special bonus when they join the team!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees