Clinic Supervisor

Southwest Eye Care • Minnetonka, MN

1d • $50,000 - $55,000

About The Position

Southwest Eye Care is hiring for a full-time Clinic Supervisor for our Minnetonka location! Who we are: We are ambassadors of integrity, who are committed to individualized care using remarkable technology, to create an exceptional patient experience. We are dedicated to creating work/life harmony in an efficient and enjoyable environment for everyone who enters our clinics. Apply today and learn more about your opportunities with Team SWEC! What you’ll be doing Supports all functions in assigned clinic location. Responsible for providing exceptional patient care and overall efficiency and flow of clinic. Collaborate with leadership team effectively. Starting pay is $50k-55k/annually. A day in your life might include… Following company-wide processes and operations to maintain brand consistency. Supporting healthy clinic operations by assisting doctors during clinic times, performing front desk duties, and completing optical tasks. Merchandising frame boards to brand standards. Coordinating orders of medical supplies, eye drops used during patient visits, and sample prescription drops. Supporting accounts receivable processes including reviewing statements once a month and working through patient aging reports. Performing other administrative duties including but not limited to reconciling monthly statements with invoices, ordering office supplies, and cleaning the office. Approving time off requests and create team member schedules. Completing and documenting routine 1:1 meetings with team members. Coaching and developing team members, including composing and delivering annual reviews. Collaborating with HR and executive practice leadership teams in hiring process for open positions. Championing Southwest Eye Care’s mission, vision, and core values.

Requirements

• High School Diploma
• Exceptional written and verbal communication skills
• Detail-oriented
• 1-year leadership experience in a healthcare setting preferred
• Three years related optical experience or customer service experience preferred
• ABO, NCLE, CPO, CPOA, COA certification preferred
• Ability to build, coach, and retain a high-performing team.
• Communication that is empathetic, clear, and honest and ability to make tough decisions.
• Organization and an entrepreneurial go-getter spirit.
• Collaboration with strong interpersonal skill.
• Resourcefulness with problem solving and out-of-the-box thinking when faced with challenges.
• Curiosity and willingness to question how things are done and how they could be done better.
• Ability to inspire your team by promoting our vision and purpose in a compelling way.

Nice To Haves

• 1-year leadership experience in a healthcare setting preferred.
• Three years related optical experience or customer service experience preferred.
• ABO, NCLE, CPO, CPOA, COA certification preferred.

Responsibilities

• Following company-wide processes and operations to maintain brand consistency.
• Supporting healthy clinic operations by assisting doctors during clinic times, performing front desk duties, and completing optical tasks.
• Merchandising frame boards to brand standards.
• Coordinating orders of medical supplies, eye drops used during patient visits, and sample prescription drops.
• Supporting accounts receivable processes including reviewing statements once a month and working through patient aging reports.
• Performing other administrative duties including but not limited to reconciling monthly statements with invoices, ordering office supplies, and cleaning the office.
• Approving time off requests and create team member schedules.
• Completing and documenting routine 1:1 meetings with team members.
• Coaching and developing team members, including composing and delivering annual reviews.
• Collaborating with HR and executive practice leadership teams in hiring process for open positions.
• Championing Southwest Eye Care’s mission, vision, and core values.

Benefits

• Health Insurance (medical, dental, vision, HSA)
• Paid Time Off (PTO)
• Holiday Pay
• 401K Retirement Savings Plan
• Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
• Employee Assistance Program
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED