Clinic Services Rep

BJC HealthCare • St. Louis, MO

10h

About The Position

Barnes-Jewish Hospital has an opportunity for a Clinic Services Rep supporting OB/GYN patients. In this role, you will provide great customer service to patients via phone and in person to schedule/reschedule appointments. This position requires great customer service skills. If you enjoy helping others, this may be the opportunity for you. Come thrive with BJC HealthCare! Schedule: Monday - Friday Shift: 8:30a-5p 40 hours a week No weekends or holidays Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Obstetrics/Gynecology clinic serves women from diverse socioeconomic and cultural backgrounds, the majority of whom come from the St. Louis metropolitan area. Any woman, regardless of age, is eligible to receive care in the OB-BYN Clinic. Patients are seen for routine OB-GYN care including prenatal care, well women exams, and family planning. The OB-GYN Clinic provides outpatient OB-GYN care and nursing care through health promotion, prenatal screening, diagnosis, treatment, and education. Role Purpose Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values.

Requirements

• High School Diploma or GED
• <2 years
• No Experience

Responsibilities

• Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage.
• Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries.
• Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out.
• Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED