Clinic Scheduler - Cardiology

Central Maine Medical Center • Lewiston, ME

5d • Onsite

About The Position

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoastal Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.
The Clinic Scheduler is responsible for scheduling, canceling, and confirming patient’s appointments by direct or indirect contact with our customers. Ensures that accurate, complete, and thorough patient demographics are entered into the computer system, and authorizations are secured when applicable.

Requirements

• High school diploma or equivalent.
• Experience in a Hospital or Physician Office setting preferred.
• Knowledge of medical terminology.
• Must possess ability to follow oral and written instructions.
• Must be able to multitask and maintain a high level of confidentiality.
• Strong oral and written communication skills are required in dealing with patients, co-workers, and the public.
• Excellent telephone etiquette skills are required.
• Basic computer skills, understanding of Microsoft windows environment required.
• Working knowledge of office equipment such as copiers, fax machines and other office equipment required.

Nice To Haves

• Experience in a Hospital or Physician Office setting preferred.

Responsibilities

• scheduling, canceling, and confirming patient’s appointments by direct or indirect contact with our customers
• Ensuring accurate, complete, and thorough patient demographics are entered into the computer system
• Securing authorizations when applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED