Clinic Registration Rep
About The Position
The heart team at CHI St. Vincent Heart Clinic Arkansas treats thousands of people each year, offering a full range of heart and vascular services. As a Clinic Registration Representative, you will provide crucial clerical support to professional caregivers by expertly managing all functions related to patient registration. This includes meticulously handling registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information. Success in this role requires exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.
Requirements
- Education: High School diploma or general education degree
Nice To Haves
- 1 year experience in medical office preferred
Responsibilities
- Manage all functions related to patient registration
- Handle registration, insurance verification, financial assistance information, and Point of Service Collections
- Perform accurate data input and record keeping
- Adhere to all credit card handling processes
- Accurately perform assigned work without error
- Understand patient health insurance providers and scheduling protocol for physicians and APNs
- Work through large volume reports
- Communicate to hospital staff, clinic staff and patients
- Assist with answering the phone or helping a patient in the office while maintaining accuracy and completing tasks
- Schedule clinic appointments per protocol for different physician and departments
- Verify all insurance
- Obtain referrals from primary care offices for insurance that require them
- Greet and sign for any supplies or packages delivered to clinic
- Think through the scheduling process and appropriately schedule hospital and clinic procedures/appointments
- Understand where to direct patient questions when answering the phone and successfully hand off to other team members when appropriate
- Identify problems and present to Supervisor if unable to resolve
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
