Clinic Receptionist
About The Position
QUALIFICATIONS Education High school graduate or equivalent Experience/Skills One year experience in office or hospital setting Experience with billing and insurance Ability to communicate effectively both verbally and in written reports Required Licenses/Certifications N/A Working Conditions Clean, well-lighted working environment ROUTINE RESPONSIBILITIES Behavioral Expectations Consistently complies with established Behavioral Expectations Essential Functions Registers all patients, gives new patients medical forms to complete Verifies patient demographic, employment and insurance information Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits Maintains a good working relationship with office/clinic staff members and providers Performs other duties as assigned.
Requirements
- High school graduate or equivalent
- One year experience in office or hospital setting
- Experience with billing and insurance
- Ability to communicate effectively both verbally and in written reports
Responsibilities
- Registers all patients, gives new patients medical forms to complete
- Verifies patient demographic, employment and insurance information
- Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager
- Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients
- Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members
- Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits
- Maintains a good working relationship with office/clinic staff members and providers
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
