Clinic Operations Manager

AllerVie Health • Midland, TX

3d

About The Position

Clinic Operations Manager - Midland, TX Why AllerVie Health? Millions of people live with allergies, asthma, and complex immunological conditions that quietly disrupt their daily lives - from poor sleep and chronic discomfort to limits on how they work, move, and show up for the people they love. Too often, care is fragmented, reactive, or focused on managing symptoms instead of truly improving quality of life. AllerVie Health exists to change that. Our mission is simple but powerful: help patients achieve and maintain better health - free from the symptoms and suffering that hold them back. Through comprehensive, personalized care, we support patients at every stage of their journey, delivering real relief and measurable improvements in how they live day to day. As a growing healthcare organization, we’re expanding access to specialized allergy and immunology care across communities - and building teams that make that impact possible. Whether you’re in a clinical, operational, or corporate role, your work directly supports patients getting their lives, energy, and confidence back. If you’re motivated by meaningful work and want to be part of a mission you can feel, we’d love to meet you. About You: You’re energized by purpose-driven work and believe progress happens through accountability, collaboration, and integrity. You take ownership of your work, care about doing things the right way, and bring a positive, people-first mindset to how you support teams. You advocate for better systems and decisions that ultimately improve patient care. If you’re excited to do meaningful work that supports something bigger than yourself, we’d love to connect. Job Summary: The Clinic Operations Manager of Midland is responsible for the overall leadership and day-to-day operations of a high-volume, single-site allergy, asthma, and immunology clinic. This role ensures smooth clinical workflows, effective staff management, financial performance, and exceptional patient service. The Clinic Operations Manager collaborates with physicians, clinical teams, administrative staff, and corporate leadership to ensure the delivery of safe, high-quality, and patient-centered care.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field preferred.
• Minimum 3-5 years of healthcare management experience, preferably in an outpatient specialty clinic.
• Strong working knowledge of medical office operations, regulatory standards, and insurance/billing practices.
• Proficient with EMR systems and Microsoft Office Suite.
• Excellent organizational, interpersonal, and problem-solving skills.

Nice To Haves

• Prior experience in allergy, asthma, immunology, or ENT practice preferred.
• Demonstrated leadership ability with a focus on team development, service excellence, and results.

Responsibilities

• Oversee the daily operations of the clinic, including front office, back office, clinical support, and administrative functions.
• Supervise, coach, and support a multi-disciplinary team including medical assistants, front desk personnel, and nursing or clinical staff.
• Monitor clinic performance metrics such as patient flow, scheduling efficiency, no-show rates, and satisfaction scores; implement performance improvement initiatives as needed.
• Ensure all clinical and administrative operations comply with organizational policies, HIPAA, OSHA, and other regulatory requirements.
• Partner with physicians and clinical leads to support care quality, safety, and service standards.
• Manage staff scheduling, timekeeping, and workload balancing to ensure adequate coverage and operational efficiency.
• Lead hiring, training, and performance management for all clinic staff.
• Serve as the primary point of contact for patient concerns, complaints, or escalations; resolve issues promptly and professionally.
• Oversee inventory, ordering, and maintenance of clinical supplies and equipment in collaboration with procurement staff.
• Maintain financial oversight of the clinic’s budget, including expense management, cash handling, and productivity tracking.
• Support implementation of new programs, services, and technology platforms as directed by the regional or corporate leadership.
• Prepare reports and data summaries for internal stakeholders and assist with site audits and inspections.

Benefits

• Medical, Dental, and Vision Insurance Plans
• Employer HSA contribution
• Employer-Paid Life Insurance
• Supplemental benefit offerings
• 401(k) Plan with employer match
• Generous PTO and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager