Clinic Operations Manager- Brockport

Oak Orchard HealthVillage of Brockport, NY

About The Position

Are you a hands-on leader who thrives in a fast-paced healthcare environment? Join Oak Orchard Community Health Center and play a key role in delivering high-quality care to underserved and agricultural communities across Western New York. We’re looking for a Clinic Operations Manager to lead day-to-day operations at one of our primary care sites—supporting staff, optimizing workflows, and ensuring an exceptional patient experience. Why Join Us? • Mission-driven work that truly makes an impact • Collaborative, team-oriented culture • Opportunities for growth and leadership development Compensation & Benefits • Benefits start the 1st of the month after hire • $0 medical & dental premiums (single HDHP plan) • Retirement plan eligibility Day 1 + 3% match after 90 days • Tuition reimbursement + eligibility for Public Service Loan Forgiveness (PSLF) • Generous PTO: 5 weeks vacation + 6 long-term illness days • 10–11 paid holidays • Employee Assistance Program (EAP) with legal, financial, and counseling support What You’ll Do · Oversee daily clinic operations, staffing, and patient flow · Lead, coach, and develop a multidisciplinary team · Partner with clinical leadership to ensure quality care and compliance · Manage schedules, budgets, and operational performance · Ensure adherence to HIPAA, OSHA, HRSA, and accreditation standards · Resolve patient concerns and foster a positive, team-oriented culture What You Bring · 3+ years of medical office experience · Prior leadership or supervisory experience preferred · Strong knowledge of clinic operations, EMRs, and healthcare workflows · Ability to multitask, problem-solve, and lead with confidence · Bachelor’s degree or CMOM certification (preferred) At Oak Orchard, we don’t just run clinics—we build healthier communities. If you're passionate about leadership, operational excellence, and making a difference, we’d love to connect. Apply today and grow your career with us!

Requirements

  • 3+ years of medical office experience
  • Strong knowledge of clinic operations, EMRs, and healthcare workflows
  • Ability to multitask, problem-solve, and lead with confidence

Nice To Haves

  • Prior leadership or supervisory experience preferred
  • Bachelor’s degree or CMOM certification (preferred)

Responsibilities

  • Oversee daily clinic operations, staffing, and patient flow
  • Lead, coach, and develop a multidisciplinary team
  • Partner with clinical leadership to ensure quality care and compliance
  • Manage schedules, budgets, and operational performance
  • Ensure adherence to HIPAA, OSHA, HRSA, and accreditation standards
  • Resolve patient concerns and foster a positive, team-oriented culture

Benefits

  • Benefits start the 1st of the month after hire
  • $0 medical & dental premiums (single HDHP plan)
  • Retirement plan eligibility Day 1 + 3% match after 90 days
  • Tuition reimbursement + eligibility for Public Service Loan Forgiveness (PSLF)
  • Generous PTO: 5 weeks vacation + 6 long-term illness days
  • 10–11 paid holidays
  • Employee Assistance Program (EAP) with legal, financial, and counseling support
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