Clinic Operations Manager

The Joint Chiropractic • Fort Wayne, IN

2d • $20 - $25

About The Position

A better way to deliver care starts here!
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a proactive, detail-oriented Operations Manager to oversee daily clinic operations and ensure systems, processes, and performance standards are consistently executed. This role is responsible for translating leadership priorities into action, maintaining operational efficiency, and holding team members accountable to expectations. The Operations Manager plays a critical role in supporting patient experience, staff performance, and clinic growth in a fast-paced healthcare environment.

Requirements

• High school diploma or equivalent required
• Minimum one year of customer service and sales experience required
• Strong organizational, communication, and follow-through skills
• Ability to manage multiple priorities in a fast-paced environment
• Positive attitude with a team-oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Comfortable giving and receiving direct feedback and driving accountability

Nice To Haves

• Experience in operations, management, or clinic leadership preferred

Responsibilities

• Oversee and manage day-to-day clinic operations and workflows
• Standard Wellness Coordinator duties
• Ensure operational policies, procedures, and systems are followed consistently
• Monitor staffing, scheduling, compliance, and clinic performance metrics
• Identify operational gaps and implement solutions proactively
• Hold team members accountable to performance standards and deadlines
• Serve as a liaison between leadership, chiropractors, and front desk staff
• Support sales performance, patient flow, and overall clinic efficiency

Benefits

• 401(k) with company match
• PTO accrual
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED