Clinic Manager

Smile Doctors•Baraboo, WI

About The Position

McReath Orthodontics seeking a Clinic Manager to join our growing team. The Clinic Manager oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.

Requirements

Demonstrated ability to meet or exceed performance goals
Problem solving skills with ability to find creative solutions
Servant leadership mindset with strong coaching and conflict resolution skills
Bachelors degree preferred but not required
Minimum one (1) year of sales or Treatment Coordinator experience with at least six (6) months as a Treatment Coordinator required
Two (2) years of leadership experience preferred
One (1) year of experience as a sales manager preferred

Responsibilities

Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards
Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values
Ensures clinic team is trained on and adopts new tools, protocols and initiatives
Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals
Building relationships within the local dental community and participates in local marketing efforts
Manage controllable costs including but not limited to labor hours and supplies
Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance
Handle patient escalations to resolve in a mutually beneficial way
Covers roles in the clinic when business demands
Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations