Clinic Manager

Smile Doctors • Fort Lauderdale, FL

12d

About The Position

Looking for a career that makes you smile? We’re seeking a Clinic Manager to join our growing team.The Clinic Manager oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation. How you’ll make us better: Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values Ensures clinic team is trained on and adopts new tools, protocols and initiatives Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals Building relationships within the local dental community and participates in local marketing effortsManage controllable costs including but not limited to labor hours and supplies Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance Handle patient escalations to resolve in a mutually beneficial way Covers roles in the clinic when business demands Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations Your special skills: We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in: Solid written and verbal communication skills Ability to maintain confidential information Immediate proficiency with software applications, including Microsoft Office Suite Ability to work independently with limited supervision Prerequisites for success: Internal Candidates: 2 years of clinic experience within Smile Doctors or affiliated practice clinic High school diploma required External Candidates: 2 years of supervisory experience requiredOrthodontic or specialty dental experience required High school diploma required, Bachelor’s degree preferred Strong coaching and conflict resolution skills Demonstrated ability to meet or exceed performance goals Strong time management skills with ability to multi-task and prioritize work Bi-lingual preferred The Perks: In exchange for the dynamic contribution you’ll bring to our team, we offer: Competitive salary plus Bonus Opportunity Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Benedetti Orthodontics? Benedetti Orthodontics offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

Requirements

• Solid written and verbal communication skills
• Ability to maintain confidential information
• Immediate proficiency with software applications, including Microsoft Office Suite
• Ability to work independently with limited supervision
• Internal Candidates: 2 years of clinic experience within Smile Doctors or affiliated practice clinic
• High school diploma required
• External Candidates: 2 years of supervisory experience required
• Orthodontic or specialty dental experience required
• Strong coaching and conflict resolution skills
• Demonstrated ability to meet or exceed performance goals
• Strong time management skills with ability to multi-task and prioritize work

Nice To Haves

• Bachelor’s degree preferred
• Bi-lingual preferred

Responsibilities

• Oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience
• Achieving all profit and loss goals
• Participate in marketing activities to improve local brand reputation
• Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards
• Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values
• Ensures clinic team is trained on and adopts new tools, protocols and initiatives
• Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals
• Building relationships within the local dental community and participates in local marketing efforts
• Manage controllable costs including but not limited to labor hours and supplies
• Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance
• Handle patient escalations to resolve in a mutually beneficial way
• Covers roles in the clinic when business demands
• Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations

Benefits

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees