Clinic Manager, Therapy

OrthoVirginia•Herndon, VA

About The Position

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment. With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive. Join us and become part of a trusted network committed to excellence in orthopedic care. Position Summary: The Clinic Manager is a leadership role which is responsible for performing exceptional patient care, in addition to providing strong leadership to Physical Therapists, Physical Therapy Assistants and Occupational Therapists.

Requirements

High proficiency with computers, MS Office, and practice management systems.
Excellent oral and written communication skills are a must, along with excellent leadership, customer service, and service recovery skills.
Excellent communication and customer service skills.
Excellent organizational and time management skills.
Ability to multitask in a fast-paced environment.
Strong supervisory skills and ability to effectively delegate responsibility.
Ability to maintain confidentiality of patient and employee information.
Ability to remain flexible, adaptable and calm in unexpected situations.
Ability to exercise sound judgment in stressful circumstances.
BS, MS or DPT from an accredited school
Current Physical Therapist license
Current CPR Certification
Outpatient orthopedic practice highly preferred

Responsibilities

Exercises fair and firm leadership of all Office employees, establishing and maintaining high morale in the department.
Monitors the level and standard of work produced by staff and guides, coaches, and advises as appropriate.
Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
Provides information to patients and health care team by answering questions and requests.
Conducts regular performance reviews.
Oversees staff payroll, timecards, and paid time off.
Supervises all non-physician office staff and ancillary personnel, coordinating activities to accomplish the goals of the practice and the office.
Implements and monitors office policies and procedures.
Works with the management team and office staff to coordinate the functions of patient care services across the practice.
Ensures superior service for all patients of the practice.
Consults with patients to learn about their physical condition and symptoms.
Diagnoses movement dysfunction and develops a treatment plan.
Teaches patients how to properly use therapeutic exercise techniques.
Assists patients with the use of equipment such as wheelchairs or walkers.
Maintains patient records and documents goals and progress.
Utilizes knowledge of patient's diagnosis, signs, and symptoms presented and results of diagnostic studies to determine the patient's level of function.
Sets priorities and establishes realistic short-term goals and long-term outcomes.
Documents and maintains a plan of care for each patient which includes specific physical therapy orders in coordination with the medical plan of care.
Appropriately utilizes the capabilities of personnel in assignment of self and team members.